Senior FCL Operations Executive

Location: Earlswood

The Opportunity A fantastic opportunity to join a small, ambitious and friendly freight forwarding business as a Senior FCL Operations Executive . This role suits an experienced freight professional with strong hands-on FCL knowledge and a commercial mindset. You'll manage FCL and cross-trade shipments end-to-end, support customer relationships, and play a key role in developing the company's growing FCL offering.

This is not a pure sales role — but you will be involved in client meetings, commercial discussions and identifying new revenue opportunities.

Key Responsibilities Manage FCL import/export shipments from quotation and booking through to final delivery. Handle cross-trade / third-country movements and coordinate overseas origins and destinations. Liaise and negotiate with shipping lines, agents, hauliers and suppliers. Prepare competitive quotations for shipments, tenders and projects. Maintain excellent communication with customers throughout the shipment lifecycle. Build strong relationships with existing and new clients. Attend customer and business development meetings where required.

Work with the wider team to identify and convert commercial opportunities. Ensure shipments are managed efficiently while protecting commercial margins. Resolve operational issues proactively and deliver high levels of customer service. Support the continued growth of the company's FCL and cross-trade offering. Essential Experience & Skills Strong, hands-on FCL freight forwarding experience. Good experience managing cross-trade shipments. Solid understanding of international freight forwarding processes.

Ability to manage shipments independently from enquiry to completion. Strong commercial awareness and understanding of freight margins. Confidence preparing and negotiating quotations. Ability to build strong relationships with customers, carriers and suppliers. Comfortable attending customer and business development meetings. Excellent communication, organisation and problem-solving skills. Proactive, dependable and able to work effectively within a small team.

Desirable Experience Existing relationships within the freight forwarding or shipping industry. A network that could support new business or revenue opportunities. Experience developing accounts and identifying new areas of business. Broader freight knowledge beyond FCL.

The Person This role suits an experienced freight forwarding professional who enjoys operations but also brings commercial instinct. You may currently be working as a Senior Freight Forwarder, Senior FCL Operator, Import/Export Operator or similar and be looking for a role with more influence and visibility. We're looking for someone collaborative, commercially aware, dependable and confident taking ownership. For the right person, this is a chance to become a key part of a growing business and help shape its future.

Package & Working Arrangements Salary £40,000–£50,000 depending on experience and relationships. Annual performance-related bonus. Based near Hull / East Yorkshire. Hybrid working available. Remote working considered for exceptional candidates. Join a close-knit team where your contribution genuinely impacts growth.