Client Solutions Manager - Remote

Req  DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Client Solutions Manager - Remote to join our team in United States (US).Client Solutions Manager(Also referred to as a Client Success Manager in similar organizations)
About the Role As a Client Solutions Manager, you will own both account growth and delivery excellence across a portfolio of mid‑market clients. This role is ideal for someone who enjoys building relationships, uncovering new opportunities, and ensuring high‑quality delivery across application services.

You’ll work across sales, solutioning, and delivery teams to help clients modernize, enhance, and evolve their applications — while driving meaningful growth within a mature portfolio.

What You’ll DoGrow Client Accounts
• Identify and pursue new opportunities within existing mid‑market accounts.
• Build pipeline through prospecting, partner channels, and internal leads.
• Understand client goals and position the right NTT DATA solutions to support them.

Lead Client Success & Delivery
• Serve as a trusted advisor, guiding clients from discovery through proposal and delivery kickoff.
• Translate sold work into clear delivery plans (scope, timeline, resources, risks).
• Oversee delivery execution across projects and managed services, ensuring a smooth client experience.
• Monitor performance, SLAs/KPIs, and drive continuous improvement.
• Resolve issues quickly to maintain strong client satisfaction.

Drive Operational & Financial Health
• Manage delivery financials, including budget alignment, burn, and margin awareness.
• Maintain accurate forecasting and opportunity tracking in CRM.
• Coordinate internal teams and third‑party partners to ensure successful outcomes.

What You Bring
• 8+ years of experience in applications delivery, account management, or sales/growth roles.
• Proven ability to grow accounts, open new opportunities, and drive land‑and‑expand motions.
• Experience managing multiple small accounts with strong prioritization and communication skills.
• Solid understanding of application services, modernization, enhancements, and managed services.
• Ability to shape solutions and articulate clear value propositions to technical and non‑technical audiences.
• Strong business and financial acumen, including forecasting and margin awareness.
• Excellent relationship‑building skills with senior stakeholders.
• Strong leadership, problem‑solving, and communication abilities across cross‑functional teams.

Why This Role Matters This is a high‑impact role for someone who enjoys both client growth and delivery leadership. You’ll help shape the future of a mid‑market portfolio, strengthen client relationships, and drive meaningful business outcomes — all while working with a supportive, collaborative team.

Must reside in the US Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $-$. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance.  This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance,…