Senior Director of Business Development – Napa​/Solano Region

• Napa, California, United States

By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our […]

By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.

This full-time leadership position offers competitive pay and bonus, generous benefits, and the opportunity to help shape the next chapter of one of Northern California’s fastest-growing independent nonprofit hospice providers.

This is more than a business development leadership role. It is an opportunity to build, lead, and grow a high-performing team while expanding access to exceptional, mission-driven care across Napa, Solano, and the greater Bay Area. The Senior Director of Business Development will play a highly visible role in By the Bay Health’s continued growth, strengthening referral networks, developing new strategic partnerships, and helping position the organization as the partner of choice for hospitals, physicians, post-acute providers, and community organizations.

Working closely with executive, clinical, admissions, and operational leaders, this role will translate market opportunity into sustainable growth while advancing the quality, integrity, and patient-centered approach that define By the Bay Health.

Sonoma, CA

Field expectations to Napa and Solano Counties

Essential Duties & Responsibilities include the following. Other duties may be assigned.

• Set the vision and lead comprehensive business development strategies that accelerate census and sustainable revenue growth
• Identify and help activate new market, partnership, and geographic expansion opportunities
• Analyze market trends and referral patterns to inform standard work for the team
• Be visible in the field, coaching and developing team members while modeling best-in-class relationship development and market engagement
• Serve as a strategic growth partner to executive and regional leadership

• Develop trusted, high-value relationships with hospitals, physicians, SNFs, ALFs, and community partners through consistent field engagement, education, and collaboration
• Lead referral pipeline strategy and create disciplined approaches that convert relationships into sustainable admissions growth
• Serve as a senior ambassador for By the Bay Health at industry events, community forums, and strategic networking opportunities
• Ensure high levels of customer satisfaction among referral sources

• Lead, mentor, and develop the provider and community relations team, building the talent and capabilities needed for continued growth
• Create a high-performance culture through clear expectations, meaningful KPIs, accountability, recognition, and coaching
• Develop the team’s expertise in consultative relationship building, strategic selling, and healthcare partnership development
• Foster a collaborative, people-first culture grounded in integrity, mission, and shared accountability

• Partner closely with clinical, admissions, and operations leaders to create an exceptional referral, intake, and service experience
• Connect growth…