Customer Service Representative | Remote Career

Company:Globe Life AO
Location:100% Remote – United States
Job Type:Full-Time | Flexible Schedule
Compensation:Commission-Based | Weekly Pay | Performance Incentives
Training:Comprehensive Training & Mentorship Provided

Are you a strong communicator who enjoys helping people, solving problems, and building meaningful relationships?

Globe Life AO is seeking motivated, service-oriented professionals to join our growing virtual team as
Virtual Client Relations Consultants
. In this role, you'll connect with individuals and families through scheduled virtual appointments, help them understand available benefit options, answer questions, and provide personalized guidance throughout the enrollment process.

This opportunity combines
customer service, client relations, benefits education, and consultative sales
in a fully remote environment.

No previous insurance experience is required.We provide structured training, licensing guidance, mentorship, and ongoing professional development.

• 100% Work From Home
• Qualified Client Opportunities Provided
• No Lead Purchasing Required
• Weekly Commission Pay + Performance Bonuses
• Comprehensive Training & Mentorship
• Flexible Schedule
• Leadership & Career Advancement Opportunities

As a
Virtual Client Relations Consultant
, you'll serve as a trusted resource for clients while helping them understand insurance and supplemental benefit options.

• Meet with clients virtually through Zoom and phone appointments
• Welcome and guide new clients through the enrollment process
• Listen to client needs, priorities, and financial protection goals
• Answer questions clearly, accurately, and professionally
• Provide ongoing customer service and follow-up
• Build long-term relationships through trust, consistency, and exceptional service
• Assist existing clients with applicable policy reviews and beneficiary updates

• Explain available life, accident, and supplemental health insurance options
• Help clients understand coverage features and available benefits
• Provide personalized recommendations based on individual needs
• Guide clients through applications and enrollment documentation
• Ensure clients understand their selected coverage
• Maintain accurate digital client records and follow-up information

• Participate in structured virtual onboarding
• Attend ongoing coaching and training sessions
• Develop stronger communication, presentation, and relationship-management skills
• Receive mentorship from experienced leaders
• Participate in leadership development opportunities
• Stay current on products, systems, and applicable requirements

Build your career from home while serving clients virtually.

• No daily commute
• Flexible scheduling
• Virtual client appointments
• Remote coaching and mentorship
• Collaborative online team environment

This is a commission-based opportunity
, not an hourly or salaried position.

Compensation opportunities may include:

• Weekly commission payments
• Performance-based bonuses
• Renewal and residual income opportunities
• Leadership incentives as applicable
• Performance recognition

Individual earnings vary based on production, performance, and business results and are not guaranteed.

Focus on serving individuals and families interested in learning more about available benefits.

No lead purchasing is required.

Previous insurance experience is not required.

Training and development include:

• Virtual onboarding
• Insurance licensing guidance
• Product and benefits education
• Client-service training
• Consultative sales development
• One-on-one mentorship
• Weekly coaching
• Leadership development
• Ongoing professional education

Individuals interested in leadership can pursue additional development opportunities based on performance, initiative, consistency, and demonstrated leadership ability.

Potential growth opportunities may include:

• Mentoring newer representatives
• Team development
• Training and coaching
• Leadership responsibilities
• Management advancement

Qualifying representatives may have access to:

• Medical insurance reimbursement program
• Company-supported life insurance
• Accidental Death Benefit (ADB) coverage
• Renewal and residual income opportunities
• OPEIU Local 277 representation, where applicable
• Leadership development programs
• Professional conferences and…