Remote Customer Support Advisor - Globe AIL

Company: AO – American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible | Work From Home
Experience: Entry Level Welcome | No Prior Insurance Experience Required
Compensation: Commission-Based | Weekly Pay | Performance Incentives

Are you a people-focused professional who enjoys helping others, answering questions, solving problems, and building meaningful relationships
?

AO is expanding our virtual team and seeking motivated, service-driven professionals to join us as Remote Member Relationship Advisors
.

In this role, you'll connect with individuals and working families who have requested information regarding available benefits
, help them understand their options, guide them through enrollment, and continue providing service throughout the client relationship.

This opportunity combines member service, client relationship management, benefits education, and consultative insurance sales within a 100% remote environment.

Whether you're beginning a new career, changing industries, or bringing experience from customer service, healthcare, hospitality, retail, banking, administration, education, or sales, we provide the training, mentorship, licensing guidance, and ongoing professional development needed to get started.

• 100% Work From Home
• Flexible Scheduling
• Qualified Member Opportunities Provided
• No Lead Purchasing Required
• No Traditional Cold Calling
• Weekly Commission-Based Pay
• Performance Bonuses + Renewal Income Opportunities
• Comprehensive Training & Mentorship
• Leadership & Career Advancement Opportunities

AO operates within the American Income Division of Globe Life and has a long history of serving working families and members of various organizations.

Our representatives help individuals and families understand supplemental life, accident, and health insurance benefits designed to provide additional financial protection.

Our culture is centered around:

• Exceptional member service
• Integrity and professionalism
• Long-term relationships
• Personal accountability
• Continuous learning
• Mentorship and coaching
• Leadership development
• Performance-based advancement

Our virtual business model allows representatives to serve members from home while remaining connected through technology, training, mentorship, coaching, and team collaboration
.

As a Remote Member Relationship Advisor
, you'll become a trusted resource for members before, during, and after enrollment.

• Conduct scheduled virtual appointments through Zoom and phone
• Connect with members who have requested information about available benefits
• Ask questions to understand individual and family needs
• Answer benefit and coverage questions clearly and professionally
• Build long-term relationships through personalized service
• Maintain consistent communication and follow‑up
• Assist existing members with applicable policy and service needs
• Address questions and concerns professionally and efficiently
• Maintain accurate digital records and documentation

You'll help members better understand available financial protection options so they can make informed decisions based on their individual needs.

Responsibilities may include:

• Explain available life, accident, and supplemental health insurance options
• Review coverage features and available benefits
• Help members evaluate appropriate options
• Provide needs‑based recommendations
• Guide members through applications and enrollment
• Assist with required documentation
• Help ensure members understand the coverage selected
• Provide continued service following enrollment

Our goal is to build relationships that…