Work From Home - CSR

For more than six decades, our organization has worked alongside over
44,000 unions and associations
— representing teachers, firefighters, veterans, nurses, and other essential workers. Our role is to ensure their members receive clear, reliable information about supplemental benefits.

Because these families
request to meet with us
, our team does
not cold call or solicit
. We connect only with individuals who have already expressed interest and are looking for guidance.

As a representative, you’ll make a meaningful impact by supporting working-class families. Your day-to-day responsibilities will include:

Coordinating appointments
with individuals and families who have requested benefit information

Hosting virtual consultations
(Zoom or phone) to walk clients through their options

Discussing coverage needs
and helping families identify plans that fit their circumstances

Maintaining ongoing relationships
through consistent communication and follow-up

Using an established training system
designed to help new representatives succeed

Setting and achieving personal goals
, with opportunities to move into leadership as you grow

This position is focused on
education, service, and support
— not pressure-based selling. Your purpose is to guide families and help them make informed decisions.

Strong verbal and written communication skills

Basic computer proficiency and comfort with online platforms

Motivation, discipline, and a solid work ethic

Good organizational and time-management abilities

Professionalism and a willingness to learn

The ability to pass a background check

Experience in customer service, sales, hospitality, or retail is helpful but not required. We prioritize
attitude, reliability, and coachability
.

We provide all the tools and support needed for long-term success, including:

Full training and ongoing mentorship
— no prior experience needed

Weekly pay
plus
weekly performance bonuses

Fast advancement opportunities
for those seeking leadership or management roles

Career stability
in a recession-resistant industry

Flexible scheduling
, allowing you to design your own full-time hours

Fully remote work
, with all appointments held virtually

Residual income opportunities
that grow over time

Health, dental, and vision benefits

Company-paid annual trips
to exciting destinations (e.g., Puerto Rico, Cancun, Disney, Las Vegas, Bahamas)

A positive, high-energy team culture
built on support and collaboration

Recognition programs
for representatives who exceed expectations

This opportunity offers much more than a standard job:

Uncapped earning potential
based on your effort

Rapid leadership pathways
for motivated individuals

Transferable professional skills
in communication, consulting, and business development

Purpose-driven work
that helps families protect what matters most

Long-standing stability
with a highly reputable company

Work-from-anywhere flexibility
while still maintaining financial security