Client Executive National and Strategic - Remote

Improve the lives of others while Caring. Connecting. Growing together.

Job Description
- Client Executive, Employer
- National and Strategic
- Remote (2388351)

Client Executive, Employer
- National and Strategic
- Remote - 2388351

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Manage and maintain assigned client relationships through the UHC channel to ensure delivery of Optum Health solutions and effective product and service expansion to increase revenue potential within client base
• Identify, develop and manage incremental growth opportunities with existing client, spanning Optum Health’s capabilities
• Retention and growth quota of new business with existing clients. Lead the Optum Health sales process throughout the entire sales life cycle, including RFP and proactive renewal activity, acting as liaison with internal and external parties as required, negotiating and influencing to ensure achievement of goals
• Coordinate and influence superior service to clients by establishing collaborative relationships with intercompany stakeholders across a highly matrixed environment
• Monitor client satisfaction and manage key deliverables to sustain and improve client engagement and loyalty
• Cultivate and deepen complex client relationships at all levels, including senior executives
• Establish and maintain solid and appropriate working relationships with clients, consultants, channel partners and constituents
• Monitor and enhance performance of Optum Health solutions for clients to ensure return on investment, mutual growth/success and client financial performance, including renewal planning, negotiation and profitability levels
• Build knowledge of entire range of Optum Health capabilities, health care industry and market trends and dynamics facing clients to understand and advise on clients’ needs and Optum Health’s value proposition
• Ability to work independently and as a solid team player, with minimal supervision in a fast‑paced, high‑intensity environment
• Communicate and present effectively at multiple audiences and levels (listening, written and verbal communication)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Sales insurance license must be maintained as required by state law
• 7+ years of sales or account management experience working with national employers
• 5+ years of proven experience and expertise in the health insurance, health care, or related industry
• Experience effectively leading the sales process and working cooperatively with extended client team to achieve sales goals
• Experience in negotiation, influencing, collaboration, and listening skills
• Experience contributing to the RFP process and finalist presentations
• Direct experience contributing to the achievement of $6M + total contract value sales annually for employer clients, across health services capabilities
• Sales and account management work experience working with…