Custom Apparel & Retail​/Wholesale Sales Coordinator

Are you ready to build a career that’s not just a job but a meaningful journey? At Born Primitive, we offer more than just work — we offer a dynamic, collaborative environment where passion meets purpose. With exceptional work-life balance and a team that feels like family, you’ll thrive both personally and professionally.

Born Primitive is proudly Veteran-owned and operated, deeply rooted in the values that make our nation great:
sacrifice, honor, and unwavering commitment to freedom . We’re inspired by the men and women who embody these principles, and we strive to carry their legacy forward. Our team members don’t just work here — they reflect these values in everything they do, becoming a vital part of a mission larger than themselves.

If you’re passionate about making an impact and want to grow with a company that stands for something greater, Born Primitive might be the perfect fit for you. Join us, and be part of a team that inspires and uplifts, every single day.

Position Overview

The Custom Apparel & Retail/Wholesale Sales Coordinator is a full-time Sales Department position that provides operational and administrative support across two key areas of the business:
Custom Apparel and Retail/Wholesale Sales Operations.

This is a hybrid-function role, with approximately
50% of the workweek dedicated to the Custom Apparel program and 50% dedicated to Retail/Wholesale data entry, order management, and customer service responsibilities. The position requires the ability to transition effectively between production‑related responsibilities and detail‑oriented administrative work throughout the week based on department priorities and business needs.

The Custom Apparel portion of the role supports the preparation, organization, production, and quality inspection of custom orders, ensuring orders are accurate and move efficiently through the production process under the direction of the Custom Apparel Coordinator and Manager.

The Retail/Wholesale portion of the role supports accurate and timely data entry, order processing, account maintenance, customer service, backorder tracking, and order follow‑through across retail and wholesale systems. This function serves as an administrative link between Sales, Operations, Product, Inventory, Finance, and Customer Service.

This position requires a highly organized and detail‑oriented individual who can manage multiple workflows, follow established processes, identify discrepancies, communicate effectively, and take ownership of assigned responsibilities from initial entry or preparation through completion.

This position is fully in‑office and does not offer a remote or work‑from‑home option. Due to the hands‑on nature of the Custom Apparel responsibilities and the need for consistent collaboration with the Sales team, Print Shop, Operations, Inventory, and other internal departments, regular in‑office attendance is an essential function of the position.

Role Structure

The position is intentionally divided between two primary areas of responsibility:

Custom Apparel — Approximately 50%

Support the day‑to‑day organization and production workflow of the Custom Apparel program, including preparation of garments and orders, print shop coordination, heat pressing, warehouse pulls, quality control, and production organization.

Retail/Wholesale Sales Operations — Approximately 50%

Support Retail and Wholesale Sales through data entry, order management, customer service, backorder tracking, account maintenance, system updates, and cross‑functional order resolution.

The exact daily allocation may vary based on business needs, deadlines, production schedules, order volume, and department priorities.

Custom Apparel…