Sales Development Representative

Booking Hub is a modern all-in-one booking and scheduling platform built for appointment-based businesses and their clients. The platform serves eight verticals: medical, fitness, spa and beauty, dining, education, auto, home services, and professional services. Businesses can establish a clean public booking page and private client links in minutes, without development resources, setup fees, or extended onboarding.

The platform delivers real-time availability, instant confirmation, custom intake forms, automated reminders, a live cancellation waitlist, secure two-way messaging, role-based team access, and comprehensive client management with Google Account and Calendar synchronization. Businesses collect payments at the point of booking, deposited directly into their own accounts. The entire platform operates bilingually in English and French.

Booking Hub is built in Montreal and hosted in Canada. The platform is Law 25 compliant and fully encrypted, meeting the data protection standards required by the clinics, studios, and practices it serves. Clients maintain a single free account to manage appointments across every industry on the platform, with no subscription fees and no credit card required.

The Sales Development Representative owns the top of the sales funnel, identifying, qualifying, and nurturing prospective customers across multiple service industries. This position serves as the initial point of contact between Booking Hub and the businesses it aims to serve, and plays a direct role in the company's growth trajectory.

This is a fully remote contract position.

Key Responsibilities:

• Research and develop qualified target account lists across Booking Hub's eight supported verticals

• Execute outbound calling, email, and follow-up sequences to generate and advance qualified leads

• Qualify inbound interest and route opportunities appropriately through the pipeline

• Schedule and coordinate product demonstrations with prospective clients

• Maintain accurate and disciplined CRM records, ensuring pipeline integrity and reporting accuracy

• Partner with sales and marketing to refine messaging, test outreach strategies, and improve conversion performance at each funnel stage

• Deliver structured market feedback, including common objections, feature requirements, and competitive intelligence, to inform product and positioning decisions

Qualifications:

• Demonstrated inside sales experience, with a track record of engaging prospective customers and generating interest in SaaS or technology solutions

• Proven lead generation and business development capability, including market research, opportunity identification, and pipeline construction

• Excellent written and verbal communication skills, with the ability to articulate product value clearly across diverse operator profiles and industries

• Proficiency with CRM platforms, sales engagement tools, and standard productivity software

• Demonstrated success in a fast-paced, metrics-driven environment managing multiple prospects and competing priorities

• Strong customer-focused orientation, active listening skills, and a professional, inclusive approach in all interactions

• Fluency in English required. French proficiency is a significant asset given Booking Hub's bilingual market and customer base

• Prior experience in SaaS, booking or scheduling solutions, or adjacent technology products is an advantage

• Diploma or degree in Business, Marketing, Communications, or a related discipline preferred, or equivalent practical experience

Successful candidates in this role typically demonstrate:

• Confidence and professionalism in direct outbound conversations with business owners and decision-makers

• Strong organizational discipline, with CRM documentation that supports team-wide visibility

• Resilience and analytical thinking in response to objections and rejection

• Genuine interest in understanding customer operations and business challenges

• Motivation to contribute meaningfully at an early-stage, high-growth company

Working Environment:

• Booking Hub operates as a remote-first organization with asynchronous collaboration and clear, direct communication standards. The company prioritizes rapid iteration, measurable outcomes, and close alignment between customer-facing roles and product development.

• Market feedback gathered by the sales team directly informs the product roadmap. Multiple platform capabilities currently in production originated from…