Director Global Markets FINRA Series

• FINRA Series 7, 63 required
• Full-time, 40 hours, Hybrid
• Functions:
  Sales, Business Development, Marketing & PR, Customer Success
• Location:
  
  95 Christopher Columbus Drive, Suite 1330, Jersey City, NJ 07302, USA
• Salary + ESOP Signing Bonus + ESOP bonus programme
• International travel required

Strategy & leadership

• Develop and execute 21X’s global go-to-market strategy, with the United States as a core growth market.
• Build, lead and develop high-performing teams across Business Development, Sales, Customer Success, and Marketing & PR.
• Define and steer commercial KPIs for pipeline, revenue, market development, customer satisfaction, retention, and strategic partnerships.
• Translate company strategy into clear market priorities, account plans, ownership, and measurable execution.

• Identify, originate and develop strategic partnerships with US financial institutions, broker-dealers, ATS operators, issuers, asset managers, custodians, market makers, infrastructure providers, and fintech partners.
• Build a qualified US opportunity pipeline and establish 21X within the institutional capital-markets ecosystem.
• Lead senior-level partner discussions from initial engagement through commercial structuring and long-term relationship development.
• Leverage a relevant US network to create access, accelerate market validation, and secure launch and distribution partners.

• Own the end-to-end enterprise sales cycle, including prospecting, qualification, solution positioning, business-case development, negotiation, and closing.
• Design scalable sales structures, account segmentation, pipeline governance, and forecasting processes for the US and international markets.
• Take responsibility for commercial targets and provide transparent, data-based forecasts to executive management.
• Partner closely with Product, Operations, Legal, and Compliance to turn institutional requirements into commercially viable solutions.
• Customer success & relationship management
• Ensure a first-class institutional customer experience across onboarding, launch, adoption, and ongoing relationship management.
• Build and maintain trusted, long-term relationships with C-level decision-makers and senior market practitioners.
• Create a structured voice-of-customer approach and ensure market feedback is translated into prioritised product and service improvements.
• Develop customer-success standards that support adoption, retention, referenceability, and expansion.

• Shape the US market narrative and value proposition together with Marketing & Communications and executive management.
• Represent 21X at industry conferences, client round tables, panels, and selected media engagements.
• Build thought leadership around tokenised securities, digital market infrastructure, DLT-based trading and settlement, and cross-border market connectivity.
• Ensure consistent positioning across business development, sales materials, campaigns, partnerships, and external communications.
• Market & competitive intelligence
• Monitor US market structure, customer demand, competitive developments, and regulatory trends relevant to broker-dealers, alternative trading systems, digital asset securities, and tokenisation.
• Assess market opportunities across North America, Europe, and selected APAC markets and translate insights into prioritised commercial actions.
• Provide executive management with concise recommendations on market entry, partnerships, pricing, positioning, and resource allocation.

• At least 10 years of relevant professional experience in US capital markets, including substantial leadership responsibility in Sales, Business Development, Global Markets, Customer Success, or a…