Healthcare Sales & Intake Specialist – Remote

Are you a confident, target-driven salesperson who knows how to build rapport, handle objections and turn conversations into booked appointments?

Our client is a rapidly growing healthcare provider offering autism evaluations and ABA therapy to families in Utah. We are looking for a Healthcare Sales & Intake Specialist who combines strong sales ability with exceptional communication and empathy.

This is a sales-driven, phone-based role. You will be responsible for engaging with prospective families, generating and nurturing opportunities, following up with leads and converting qualified prospects into scheduled appointments.

While you will receive warm and inbound leads, this is not a passive intake or customer service position. The successful candidate will be expected to proactively make outbound calls, re-engage leads, identify opportunities, overcome objections and consistently work toward conversion and activity targets.

If you are motivated by KPIs, enjoy being on the phone and thrive on turning opportunities into results, this could be an excellent fit.

• Make a high volume of outbound calls to prospective clients and families.
• Proactively contact new, existing, dormant and unconverted leads.
• Follow up with prospects through phone, SMS and email.
• Build and manage an active pipeline of prospective clients.
• Identify decision-makers and understand each family's needs and circumstances.
• Re-engage leads who have previously expressed interest but have not yet booked.
• Create urgency and clearly communicate the value of the services available.
• Consistently work toward outbound activity, contact, appointment and conversion targets.
• Take ownership of your pipeline and ensure no opportunity is left unattended.

• Respond to new leads within 5–10 minutes via calls, texts and email.
• Build rapport quickly and create a positive first impression.
• Conduct conversations with parents/families to understand their needs.
• Clearly explain autism evaluations, ABA therapy and the services available.
• Qualify prospective clients and determine the appropriate next steps.
• Convert qualified leads into scheduled appointments.
• Handle questions, concerns and objections confidently and professionally.
• Guide families through the intake, screening and evaluation process.
• Schedule appointments and ensure all required information is accurately captured.
• Maintain accurate and detailed records of all prospect interactions.
• Update lead statuses, notes, follow-ups and next steps in Click Up CRM.
• Ensure leads are followed up with according to established timelines.
• Maintain an organised and active sales pipeline.
• Track conversations, outcomes and conversion opportunities.
• Follow established sales processes and continuously improve your approach based on performance.

• You will be successful in this role if you can:
• Generate meaningful outbound activity every day.
• Respond to inbound leads quickly and professionally.
• Maintain a strong contact and follow-up rate.
• Consistently convert qualified leads into booked appointments.
• Build and manage a healthy sales pipeline.
• Re-engage prospects who have gone cold or stopped responding.
• Handle objections and confidently move conversations toward a decision.
• Build trust while maintaining a commercially focused approach.
• Consistently achieve or exceed sales, activity and conversion KPIs.
• Keep CRM records accurate and up to date.
• Take ownership of your results, pipeline and follow-through.

We are looking for a salesperson first — someone who is comfortable picking up the phone, making outbound calls and actively pursuing opportunities.

• Confident, persuasive and engaging on the phone.
• Comfortable making a high volume of outbound calls every day.
• Naturally motivated by targets, KPIs and measurable results.
• Commercially minded and focused on conversion.
• Comfortable asking probing questions and identifying customer needs.
• Persistent with follow-up.
• Confident handling objections and difficult conversations.
• Comfortable asking for the appointment and moving prospects toward a decision.
• Energetic, professional and conversational.
• Highly organised and able to manage multiple leads simultaneously.
• Coachable and open to feedback.
• Comfortable working independently in a fast-paced environment.
• Tech-savvy and comfortable working with CRM and communication platforms.

• 1+ year of experience in sales, inside sales, telesales, business…