Director, Sales - Strategic Accounts; Remote

Position: Director, Sales - Strategic Accounts (USA Remote)
Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world:
Turnitin Feedback Studio, Clarity, Originality, Gradescope, Exam Soft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description We’re seeking a strategic, results-driven Regional Sales Director to lead a high-performing team of Account Executives (AEs) and Customer Success Managers (CSMs) responsible for driving new business growth, expanding existing relationships, and ensuring customer success and retention.

This player-coach role combines strategic leadership with operational execution. You’ll own the region’s ARR target, set the vision for growth, and ensure seamless collaboration between Sales, Customer Success, Marketing, and Product.

The ideal candidate is a data-driven and empathetic leader who inspires excellence, develops talent, and delivers measurable impact across the full customer lifecycle.

Key Responsibilities Strategic Leadership & Growth Define and execute the regional go-to-market strategy across new business, renewals, and expansions.

Own the region’s full ARR target, including pipeline generation, win rates, renewals, and customer growth.

Partner with GTM and Sales leadership to set annual plans, quotas, and coverage models aligned with company priorities.

Translate business objectives into actionable territory and segment strategies.

Team Leadership & Performance Lead, coach, and develop AEs and CSMs to consistently exceed revenue, renewal, and adoption goals.

Foster a culture of accountability, collaboration, and continuous improvement.

Conduct regular pipeline and forecast reviews to ensure accuracy and focus on high-impact opportunities.

Coach team members on discovery, consultative selling, and executive engagement.

Identify and mentor future leaders to strengthen team depth and succession planning.

Revenue Growth & Retention Drive strategies for new business acquisition and customer expansion in partnership with Marketing, Product, and Enablement.

Ensure balanced coverage across territories to maximize market penetration and customer value.

Customer Success & Advocacy Ensure high customer satisfaction, adoption, and measurable outcomes across all accounts.

Support CSMs in developing success plans, executive business reviews, and expansion strategies.

Cultivate customer advocates to strengthen brand reputation and influence in the market.

Operational Excellence Maintain high standards of forecast accuracy, data integrity, and CRM discipline (Salesforce, Gainsight, etc.).Monitor key performance metrics—pipeline coverage, renewal risk, and expansion velocity—and proactively address gaps.

Leverage analytics and market intelligence to inform territory planning and resource allocation.

Partner cross-functionally to ensure a seamless customer experience from onboarding through renewal.

Market & Strategy…