Key Account Manager

1925 Union Airpark Blvd
Union, OH 45377, USA

Showing 1 location 1925 Union Airpark Blvd
Union, OH 45377, USA
+2 more locations

• Remote
• Commercial
• Full-Time
• Requisition #: KEYAC
  001865

ABOUT UNITED ALLOY

United Alloy is a preferred designer, manufacturer and powder coater of certified metal tanks, skids, frames, trailers, chassis, and related products crafted to world-class quality standards in strategic partnership with Fortune 500 OEM customers.

UA products are proudly “Made in the USA”.In addition to being made in the USA, UA is also 9001certified, andhas been recognized as a WBENC woman/minority owned business.

CULTURE

United Alloy empowers and entrusts our employees to manage the responsibilities of both their work and home lives. We are an agile team that produces extraordinary results, setting the standard in safety, quality, productivity, and profitability. Employees act with a sense of ownership, takeinitiativeto problem solve andiscommitted to the company’s mission, their team and themselves.

United Alloy is supportive and encouraging ofour employees, weare able tohelp make their dreams become a reality. At UA, every employee matters to us. We want everyone to have their own success story in their personal and professional lives.

It’sone way that makes us an actively engaged team, inspired to win together.

SUMMARY

The Key Account Manager is a trusted advisor to United Alloy’s customers and potential customers, exhibiting passion about delivering exceptional results. The Key Account Manager plays a role in growing relationships with United Alloy’s strategic customer accounts. The role manages strategic market, revenue, and profitability objectives. They will maintain a keen working knowledge of their customers and maintain high-level oversight to project success through alignment with colleagues.

This position can be a remote position that will report out of our corporate office in Janesville, WI, Dayton, OH or Seguin, TX.

WHAT YOU'LL DO

• Build and maintain strong, long-term relationships with strategic accounts.
• Serve as a trusted advisor to customers, understanding industry trends, challenges and opportunities as well as customer needs and expectations.
• Represents the voice of customer within United Alloy.
• Ensure proactive issue resolution and continuous improvement in service delivery.
• Facilitate client visits, plant tours, and technical reviews to build trust and transparency.
• Champion innovations and changes that enhance customer value.
• Manage a portfolio of high-value accounts, including OEMs, packagers, contractors and industrial service providers, aligning customer needs with overall company strategy and revenue targets.
• Act as the primary liaison between customer and internal teams to ensure seamless communication and service delivery.
• Build yearly forecast plan and manage regular facilitation of forecast accuracy and scheduling in collaboration with key internal stakeholders.
• Responsible for long-term demand planning as well as securing and finalizing near-term orders to meet or exceed goals.
• Manage performance and health of relationships, monitoring on time delivery, quality and relationship metrics.
• Key Account Development
  • Identify growth opportunities within existing accounts, including new projects, products or markets.
  • Collaborate with engineering and sales teams to develop proposals and quotes tailored to client specifications.
  • Lead contract negotiations and renewals, ensuring profitability and client satisfaction.
  • Monitor and report on market trends, analyze competitors, and growth opportunities to inform strategy as well as adjust daily tactics based on real-time insights.
• Technical Collaboration
  • Work closely with production, quality assurance, and engineering teams to meet…