Outbound B2C Sales Representative

Type: Full-time, remote, sales, non-exempt role.

Requirements: Professional US-based home office with high-speed internet, smart phone, and pre-existing right-to-work status required (Onward Climate does not provide sponsorship or relocation assistance).

This high-impact B2C sales role offers real earnings upside (top sales reps earn $80k+). Outbound sales calling is demanding. Top sales reps thrive well beyond the 2-year mark; for most, the sales pace and job satisfaction fade after 1–2 years. We share those averages for transparency, not to set a cap. Candidates who thrive here view this as a high-reward stage to grow their knowledge about climate and clean energy, hone elite sales skills, and hit sales targets.

Every day, we connect people with clean energy programs that matter-voluntary utility offerings that support renewable energy, reduce carbon emissions, ensure a more sustainable grid, and give customers a direct way to act on their values. We bring genuine enthusiasm and professional discipline to every sales call, and we hold ourselves to high standards of quality and compliance. Great sales representatives here don't just hit a number - they move the energy transition forward, one conversation at a time.

Focus: High-Volume Outbound B2C Phone Sales:
Make outbound sales calls to residential utility customers using provided call lists and enroll interested customers in voluntary clean-energy programs. You will hear no frequently; elite sales reps here use that as fuel to find the yes.

Schedule: 40 hours/week. A minimum of 30 hours will be dedicated to active sales calling during local program hours (9 AM – 7:30 PM PT | 9 AM – 7:00 PM CT/ET).

• Performance-Based Sales
  
  Experience:
  
  You have 1+ years in a quota-driven, persuasion-based role-especially direct-to-consumer phone sales, fundraising, canvassing, or similar high-volume customer outreach. You know your numbers and can discuss them. Outbound B2C phone sales or fundraising experience strongly preferred.
• Resilient Communicator: You have natural phone presence, proactively handle objections competently and confidently, and sustain energy, empathy, and call quality from the first call through call attempt #80 and beyond.
• Coachable & Consistent: You implement feedback between sessions - not weeks later. You protect your calling hours, track your own performance, and show up ready to improve.
• Detail-Oriented & Tech-Savvy: You maintain accurate documentation, easily navigate multiple screens and apps, and are comfortable with Google applications, softphone dialers, and team communication platforms (Slack).
• Values-Driven: You're genuinely motivated by environmental impact and can connect program benefits to what customers actually care about.

• Performance Standards: Meet or exceed sales performance KPIs with a consistent average of 55+ dials per hour and steady growth in sales conversion rates. Meet or exceed specified call hours, call quality (sales call compliance reviews ≥ 99%), and professionalism performance measures.
• Navigate Barriers: Confidently address customer concerns and overcome objections by using our sales response framework–connecting program benefits to customer needs to drive sales.
• Professional Resiliency: Maintain a positive, compliant, professional presence throughout every interaction - including challenging calls.
• Commit to Growth: Engage fully in paid training, coaching, and quality reviews. Be ready to discuss your own metrics at every 1:1.

• Competitive Pay: On target earnings of $68-$70k annually earned through $23-$24/hr starting base pay (DOE/Location) plus a monthly sales bonus structure with high earning potential (top Sales Representatives earn…