Business Development Manager - Modernization

På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen.

Service Manager

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This role will focus on ABB Energy Industries Distributed Control System (DCS) installed base and drive Services business for control system upgrades, expansions, and evolutions. Drives service sales process in collaboration with the Service Sales Manager and/or Service Manager. Generates service sales opportunities and secures profitable sales within the designated area(s). Focuses on Installed Base (IB) penetration and sells the entire Service product portfolio in collaboration with other ABB service units.

Builds long-term customer relationships and ensures immediate response to specific customer needs and issues.

The work model for the role is: remote, ideally based in OH or TX.

• Penetrates into IB, promotes various upgrade, retrofit, and value-add solutions to the benefit of the customer(s) and ABB.

• Understands the channel strategy and the establishment of related prices and prepares sales plan, reviews them, and proposes recovery plan(s) when needed.
• Utilizes IB database to understand the existing IB and identifies and develops sales opportunities for service products and solutions to penetrate the existing IB or new IBs in the market. Updates IB in the Service database regularly with the changes made at site.
• Focuses on the entire service portfolio to secure profit for assigned business / product groups.
• Generates service sales leads and develops new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Sells entire service product portfolio to expand ABB footprint in the designated area(s). Acts as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
• Translates the needs of customer into relevant ABB Service offerings and solutions.
• Establishes long‑term customer relationships by understanding their requirements and applicable regulations and by demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM).
• Documents customer feedback and ensures customer satisfaction throughout the sales process. Registers required information into the appropriate customer database.
• Plans and performs the right number of weekly sales visits and reports them on CRM. Reports leads/opportunities, manages, and updates pipeline in CRM.
• Updates and monitors sales proposals and tenders and follows-up on proposal statistics. Communicates contract details in accordance with ABB offering and strategy and manages administrative sales processes.

• Bachelor’s degree in engineering, or equivalent technical degree.
• 8+ years of experience in automation systems. DCS systems experience highly preferred.
• Comfortable in front of customers and vendors.
• Ability to lead technical training, lunch and learns, and demonstrations.
• MS Office skills are a must. Salesforce is preferred.

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive…