Parts Advisor

My client based in St Neots Cambridgeshire are currently recruiting for a Parts Advisor to join their team on a full time permanent basis.

St Neots, Cambridgeshire
Salary: £30,000
Hybrid working:
Option for 1 day per week from home after the first 3 months

Are you experienced in parts sales within the automotive, agricultural, HGV or grounds machinery sectors? Looking for your next opportunity in a varied, customer-focused role?

We’re looking for a Parts Advisor to join a busy team in St Neots, supporting customers with parts identification, technical enquiries and order processing.

• Full-time, 40 hours per week.
• Monday to Friday, with a choice of:
  • 8:00am–5:00pm with a 1-hour lunch break.
  • 8:30am–5:00pm with a 30-minute lunch break.
• Based in St Neots, with the option to work from home 1 day per week after the first 3 months.

• Provide parts advice and support to dealers, service centres and end-user customers.
• Identify the correct parts using electronic catalogues, technical manuals and exploded diagrams.
• Process sales orders accurately using internal computer systems.
• Respond to customer enquiries, offering technical guidance and suitable replacement options.
• Liaise with sales, service and logistics teams to ensure timely order fulfilment.
• Manage returns, warranty claims and stock availability enquiries.
• Build strong customer relationships while delivering excellent service.

• Experience in parts sales or a parts advisor role within agriculture
• Alternatively, experience in the motor trade, HGV or a related technical parts environment.
• Strong customer service and communication skills.
• Good IT skills, attention to detail and accurate data entry.
• A proactive, organised approach with a willingness to learn new products and systems.

This is an excellent opportunity for someone with a parts background who enjoys helping customers, solving problems and being part of a supportive team.

INDHUN