EverHealth - Account Manager; Remote

Ever Commerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its Ever Pro, Ever Health, and Ever Well brands specializing in Home, Health, and Wellness service industries, Ever Commerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:

Ever Health, a business within Ever Commerce, provides modern end-to-end solutions for healthcare providers. Our open, connected ecosystem of solutions and services helps providers engage patients, increase revenue, improve business efficiency, and remain market competitive. We serve 72,000 healthcare practices and counting. Ever Health consists of five SaaS products;
DrChrono, iSalus, CollaborateMD, Updox, and MDTec, combined these products offer end to end solutions for the health care industry.

We are looking for an Account Manager to drive growth and expansion across the existing Updox customer base within Ever Health
. This quota-carrying sales role is focused on identifying and closing upsell and cross-sell opportunities, including Updox solutions and complementary partner offerings.

The ideal candidate is a resilient, self-motivated sales professional who enjoys uncovering customer needs, solving business problems, and closing deals. Using a consultative, Sandler-based sales approach
, you will proactively prospect within the existing customer base, conduct effective discovery, qualify opportunities, and own the sales cycle from initial outreach through negotiation and close.

• Proactively prospect within an assigned portfolio of Updox customers to identify upsell, cross-sell, and expansion opportunities.
• Build and maintain a healthy pipeline of qualified opportunities aligned with revenue targets.
• Own the full sales cycle from prospecting and discovery through demonstration, proposal, negotiation, and close.
• Apply Sandler Sales methodology, including upfront contracts, pain discovery, budget and decision qualification, and clearly defined next steps.
• Conduct consultative discovery to understand customer challenges, business impact, workflows, and desired outcomes.
• Deliver compelling product demonstrations and proposals that connect Updox solutions to identified customer needs.
• Confidently navigate objections, pricing conversations, and negotiations while maintaining a customer-centric approach.
• Maintain accurate opportunity, pipeline, activity, and forecast information within Salesforce.
• Partner with Implementation, Onboarding, Customer Success, Support, and Product teams to deliver a seamless customer experience.
• Develop a strong understanding of Updox solutions, partner offerings, healthcare workflows, and the competitive landscape.
• Consistently achieve or exceed established revenue targets and sales KPIs.

• 2+ years of quota-carrying sales or account management experience, preferably within SaaS, healthcare technology, or healthcare services.
• Proven success growing existing customer relationships through upsell and cross-sell opportunities.
• Demonstrated ability to manage the full sales cycle and consistently achieve or exceed quota.
• Strong consultative discovery, objection handling, negotiation, and closing skills.
• Experience…