Commercial Sales Manager

Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication—while growing their careers in a culture where curiosity, creativity, and accountability thrive.

Exclaimer has been recognised by Great Place To Work® for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more:
Great Place to Work® UK | Great Place to Work® USA

This is a hands-on leadership role for someone who still loves being close to the action. You'll be running a team of 4–5 Account Executives, owning their day-to-day development, coaching activity, and collective performance.

This isn't a role for someone who wants to manage from a distance. We want a player-coach who brings energy to the floor, sets the tone, and genuinely invests in making the people around them better.

The team owns the full sales cycle, from inbound qualification and outbound prospecting through to close, working closely with Marketing on ABM and campaign follow-up.

They operate in the SMB space, managing pipeline in Salesforce and running structured, discovery-led conversations with Cloud and Microsoft 365 buyers. Your job is to make this team excellent.

• LeadingandcoachingateamofAEsatvaryinglevelsofexperience,withastrongemphasisonstructuredskillsdevelopment—particularlyarounddiscovery,qualification,objectionhandling,andpipelinediscipline.
• Creatingandsustainingahigh-energy,competitive,butgenuinelycollaborativeteamculture.
  
  Thekindofenvironmentwherepeoplepusheachotherandcelebratewinstogether.
• Runningregular1:1s,call reviews,anddealcoachingsessionsthattranslatedirectlyintorepimprovementandpipelinequality.
• Workingcollaborativelytoalignoncampaignexecution,ABMactivity,andleadfollow-up.
• Owningtheteam'spipelinehealth—ensuring accurate
  
  Salesforcehygieneandaforward-lookingviewofperformanceagainsttargets.
• Reportingonteamactivity,conversionmetrics,andearly-stagepipelineprogress,withbothqualitativeandquantitativeinsight.
• Beingpresent.
  
  Thisroleisbasedinour Bostonofficethreedaysperweek—thekindofenergyyouwanttocreateneedstobefeltintheroom.

• Provenexperiencerunningateamof Account Executivesina Saa Senvironmentisessential .
• Agenuinepassionforcoachinganddevelopingearlier-careersalespeople.
  
  Yougetenergyfromwatchingyourteamgrow,notjustfromyourowndeals.
• Strongcommandofstructuredsalesmethodology—discovery,value articulation,pipeline management.
  
  Youcanmodelwhatgreatlookslikeandbreakitdownforothers.
• Experienceina Microsoft
  365orCloudecosystemisastrongadvantage—ourbuyersaretypicallyITleadersand Cloud Applicationdecision -makers.
• Comfortable with Salesforceasbothamanagementandforecastingtool.
• Thekindofpresencethatliftsaroom—yousettheculturaltoneasmuchasthecommercialone.

Alongside competitive pay, you’ll have access to generous paid time off, flexible working options including our XFlex programme and a “work from anywhere” allowance - plus enhanced leave for all new parents,…