Online Customer Service | Entry Level

Online Customer Service
- Entry Level

Globe Life AO - 100% Remote - U.S. Applicants
- Flexible Schedule
- Leadership Development

Are you a motivated
team leader, supervisor, customer-service professional, or sales professional
looking for a career where you can develop people, serve clients, and grow professionally—all from home?

Globe Life AO is expanding our virtual organization and seeking driven professionals to join us as
Remote Team Supervisors
.

In this role, you'll combine
client service, consultative insurance sales, coaching, mentorship, recruiting, and team development
. You'll lead by example while helping developing representatives strengthen their skills, improve performance, and advance professionally.

• 100% Remote / Work From Home
• Flexible Scheduling
• Weekly Performance-Based Compensation
• Qualified Client Opportunities Provided
• No Traditional Cold Calling
• Leadership & Performance Bonuses
• Training & One-on-One Mentorship
• Renewal & Residual Income Opportunities
• Leadership & Management Advancement

As a Team Supervisor, you'll help build a professional, accountable, and high-performing virtual team.

• Recruit, onboard, mentor, and support developing representatives
• Help team members establish performance and development goals
• Conduct virtual coaching, training, and development sessions
• Strengthen team communication, client-service, and consultative sales skills
• Track activity and performance to identify coaching opportunities
• Provide constructive feedback and individualized support
• Encourage accountability, consistency, and professional growth
• Recognize accomplishments and reinforce positive performance
• Help develop future trainers, mentors, and team leaders
• Foster a collaborative and supportive virtual team culture

You'll also maintain firsthand knowledge of the client experience by working directly with individuals and families.

Responsibilities may include:

• Conduct virtual consultations through Zoom and phone
• Connect with clients who have requested information regarding available benefits
• Ask questions to understand individual and family needs
• Explain available life, accident, and supplemental health insurance options
• Recommend appropriate solutions based on client needs
• Answer questions clearly and professionally
• Guide eligible clients through applications and enrollment
• Conduct policy reviews and provide ongoing service
• Assist with beneficiary updates and policy-related questions
• Maintain accurate digital client documentation

Great supervision is about helping people improve—not simply tracking numbers.

You’ll work with your team to:

• Establish measurable goals and expectations
• Monitor individual and team activity
• Identify performance trends
• Develop strategies for improvement
• Coach representatives through challenges
  
  Encourage consistent follow‑up and accountability
• Support representatives in achieving professional goals
• Participate in leadership meetings and advanced development sessions
• Maintain high standards for professionalism, ethics, and client service

Representatives connect with individuals who have
requested information about available benefits
.

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There is
no requirement to purchase leads
.

This is a
commission-based independent contractor opportunity rather than a guaranteed hourly or salaried supervisor position
.

Compensation opportunities may include:

• Weekly commission-based compensation
• Personal production income
• Performance bonuses
• Leadership incentives
• Team-based compensation when applicable
• Renewal and residual income…