Senior Account Manager

# Senior Account ManagerAI Acquisition Remote (London, England, United Kingdom)
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The Senior Account Manager owns a portfolio of clients using AI Acquisition’s lead-generation businesses and works with them to improve commercial outcomes. The role involves advising on growth challenges, managing client risks and escalations, and coordinating with delivery and onboarding teams.
* Permanent* Fully Remote
* 4+ years### Skills and expertise

Account management

Customer successB2B lead generation

Meta adsCold email

Funnels Slack Zoom ### Key responsibilities
* Manage client portfolios, calls, workshops, expectations, and follow-ups across each client’s journey.
* Diagnose client growth and conversion problems across offers, funnels, campaigns, and sales processes.
* Identify at-risk accounts, handle escalations, and coordinate resolutions with internal teams.## How this job compares

Compared with 417 open senior customer success jobs on October 10, 2026.Similar open jobs:
We Love AI Jobs lists 417 open senior customer success jobs at 145 companies.

Remote work:
This job is remote. 144 of the 417 senior customer success jobs (35%) are remote.

AI in this role:
Medium. The role uses AI tools and works with AI systems as a regular part of the job. The role supports clients using AI lead-generation businesses and explicitly expects comfort using AI tools in the workflow. AI is part of the company’s offering, but the central work is client advising and account management.## Full description

About AI Acquisition AI Acquisition is a bootstrapped, founder-led business helping founders and operators scale with AI, combining a sales and delivery engine, one-to-one consultation, and our own SaaS platforms. We move fast, we build constantly, and we hold a high bar for the people who work directly with our clients.

We currently manage thousands of active clients across multiple products, with 250+ new clients onboarding every month. The Account Management function is the front line of that relationship.

The Role You are the person between the client and the outcome. Not a relationship manager. Not a check-in scheduler. Not someone who forwards tickets and hopes for the best.

You own a portfolio of clients who are building real businesses with our support. Some are launching for the first time. Some are scaling. Some are stuck and frustrated. Your job is to diagnose where they actually are, figure out what's blocking their progress, manage their expectations when needed, and drive them toward commercial results, not just activity.

This means you need to understand marketing, sales, offer development, and fulfillment well enough to have real conversations about all of them. If a client's campaign is generating calls but nobody's closing, you need to be able to tell them why and what to do about it, not pass it to someone else.

Our clients purchase a fully built AI lead-generation business: brand, website, funnel, lead engine, and the systems that help turn leads into customers. You own the relationship around that delivery. You need to know what they bought, what was promised, where they are in the journey, and what needs to happen next, with specifics, not generalities.

You'll work directly with clients on Zoom, Slack, and through our internal systems. You'll run growth workshops, intro calls, and quick syncs. You'll manage escalations without panicking and celebrate wins without coasting. And when a client is about to walk, you'll be the person who finds the path to keep them or makes the honest call that they should go.

What You'll Own:
• A portfolio of active clients across different stages: onboarding, growth,…