Director, Sales, State & Local Government; East

Director of Sales, State and Local Government, East
** Role Overview:
** Drive growth and elevate how state and local government agencies deliver meaningful customer experiences through modern cloud and AI-powered engagement platforms. This role shapes regional strategy, influences enterprise-level decisions, and empowers a high-performing sales organization to deliver measurable public sector impact. At Genesys, you will help government organizations better serve their communities by improving accessibility, responsiveness, and digital engagement. You will own the end-to-end success of the East region, partnering with senior leaders and customers to accelerate adoption of innovative solutions such as Genesys Cloud.

This position offers strong visibility, leadership influence, and the opportunity to expand your impact across enterprise initiatives and emerging technologies.
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* Key Responsibilities:

*** Lead and scale a high-performing regional sales team to exceed revenue targets and drive consistent growth across state and local government accounts
* Develop and execute regional sales strategies that expand market share, increase new logo acquisition, and accelerate customer expansion and platform adoption
* Own accurate forecasting and pipeline management to ensure predictable revenue outcomes and strong business performance
* Partner with senior executives, stakeholders, and cross-functional teams to align strategy and deliver high-impact customer outcomes
* Drive complex, enterprise-level sales cycles from strategy through close, ensuring alignment with customer needs and long-term value creation
* Build and strengthen executive-level relationships with government agencies to influence strategic initiatives and long-term partnerships
* Coach, develop, and mentor sales professionals to elevate performance, strengthen capabilities, and build future leaders
* Identify and capitalize on market opportunities within CCaaS, digital engagement, and AI to position Genesys as a trusted innovation partner
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* Required Qualifications:

*** 10+ years of sales management experience, preferably in cloud or SaaS-based software environments
* Proven track record of leading high-performing sales teams and consistently exceeding revenue targets
* Demonstrated experience managing complex enterprise sales cycles and achieving quota attainment
* Strong leadership experience in recruiting, hiring, coaching, and developing sales professionals
* Experience engaging and influencing executive stakeholders and decision-makers
* Deep understanding of the public sector landscape, including state and local government environments
* Bachelor’s degree or equivalent professional experience
* Ability to travel up to 50 percent
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* Preferred Qualifications:

*** Experience selling CCaaS, digital engagement, or AI-driven solutions
* Background in public sector sales, specifically within state and local government
* Strong strategic planning and territory management expertise
* Demonstrated ability to drive new logo acquisition and customer expansion strategies
** Compensation:
** This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  $ - $
** Benefits:
*** Medical, Dental, and Vision Insurance.
* Telehealth coverage
* Flexible work schedules and work from home opportunities
* Development and career growth opportunities
* Open Time Off in addition to 10 paid holidays
* 401(k) matching program
* Adoption Assistance
* Fertility treatments

Click here to view a summary overview of our Benefits.  
** Working at Genesys**
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