Manager Sales Operations

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Join Livingston and grow your career in the constantly changing world of international trade. Livingston is amarket leader offering customs brokerage, international trade consulting,compliance and freight forwarding services aroundthe world. Livingston has over 3,000 employees at more than 90 key border crossings,sea ports,airports andother strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition forachievementsand develop yourexpertisein the complex and evolving world of trade.

Learn howyou can make an impact at Livingston.

Job Type:Full Time

Location:

Home Office New York

Reporting to the Senior Director, Global Sales Operations, the Manager Sales Operations will provide ad hoc sales performance reporting and analysis. This role will collaborate with internal and external contacts while maintaining high levels of quality, accuracy, and consistency. The Manager Sales Operations will use Forecast, Pipeline, Win/Loss and other sales analytics to develop specific actions to improve forecast predictability, long term pipeline visibility & coverage, deal velocity and win rates.

• Facilitate the development and deployment of sales targets and quotas by market and channel segmentation.
• Coordinate forecasting, planning, budgeting, quoting and processes used within the sales organization
• Provide analytical and reporting support for sales activities (pipeline reporting)
• Provide product sales performance data and information (product reporting)
• Provide opportunity analysis
• Monitor the sales organization’s compliance with required standards for maintaining CRM data
• Maintain reporting and business cadence to proactively inspect and manage sales, drive the pace of the business and go-to-market efforts to meet critical KPIs in terms of closing, revenue, and opportunity pipeline
• Leverage  to provide presales analytics on deal commitments and pipeline, and post-sale reporting of closing data and performance against plan
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

To perform this job successfully, the person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable a person with disabilities to perform the essential functions.

• Strong analytical skills
• Ability to perform advanced computing functions
• Familiarity with databases and sales software
• Familiarity with Microsoft Office including Access, Excel, Word and Power Point (Tableau or Power BI helpful)
• Three + years in a Managerial position with increasing responsibility
• Ability to problem solve
• Ability to work well in groups
• Ability to multitask

3 years of related experience

Preferred:
Bachelors Degree or equivalent

Accountability

Agility

Business Acumen and Straight Talk

Customer First Focus

Inclusion and Collaboration

Leading and Developing

What’sin it for you?

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities,…