VIRTUAL | Customer Service Rep

VIRTUAL
- Customer Service Rep
- All Levels

Company:AO Globe Life
Location:100% Remote – United States
Job Type:Full-Time | Flexible Schedule | Entry-Level Friendly
Training:Comprehensive Training, Licensing Guidance & Mentorship Provided

Looking for a
work-from-home opportunity
where you can help people, enjoy schedule flexibility, and build a long-term career with performance-based earning and advancement potential?

AO Globe Life is seeking motivated, people-focused professionals to join our growing virtual team as
Remote Benefits Representatives
.

You’ll work with individuals and families through virtual Zoom and phone appointments, helping them understand available
life, accident, and supplemental health insurance benefits
, answering questions, assessing their needs, and guiding them through appropriate coverage options.

No previous insurance experience is required.We welcome candidates from customer service, retail, hospitality, healthcare, banking, education, military service, administration, call centers, sales, and other client-facing backgrounds.

• 100% Remote / Work From Home
• Qualified Member Opportunities Provided
• No Traditional Cold Calling
• Weekly Commission-Based Pay
• Performance Bonuses & Uncapped Earning Potential
• Flexible Scheduling
• Training & Licensing Guidance
• One-on-One Mentorship
• Renewal & Residual Income Opportunities
• Leadership & Career Advancement

As a
Remote Benefits Representative
, you’ll combine customer service, benefits education, relationship building, and consultative insurance sales.

• Meet virtually with clients through Zoom and phone appointments
• Connect with qualified members interested in learning about available benefits
• Listen to clients and identify their individual protection needs
• Explain life, accident, and supplemental health insurance options clearly
• Answer questions regarding benefits, coverage, and policy features
• Provide personalized, needs-based recommendations
• Guide clients through applications and enrollment
• Deliver a professional, service-focused client experience

Your relationship with clients continues beyond enrollment. You’ll also assist with:

• Policy reviews
• Beneficiary updates
• Coverage questions
• Policy changes and service requests
• Claims-related guidance
• Follow-up communication
• Changes in family protection needs

The goal is to build
long-term relationships based on service, trust, and continued support
.

Spend more time helping people and less time prospecting.

Representatives receive access to qualified member opportunities, allowing you to focus on:

• Scheduled client conversations
• Benefits education
• Needs analysis
• Coverage recommendations
• Enrollment assistance
• Follow-up
• Ongoing client service

Our approach emphasizes
education and relationship building rather than high-pressure sales tactics
.

This is a
performance-based, commission-driven insurance position rather than a guaranteed hourly or salaried customer-service role
.

Compensation opportunities may include:

• Weekly commission payments
• Performance-based bonuses
• Renewal income
• Residual income opportunities
• Leadership incentives
• Performance awards and recognition

There is
no predetermined income ceiling
, but earnings are directly tied to individual activity, production, consistency, and results.

Individual earnings vary, and no specific level of income is guaranteed.

Build your career remotely while meeting with clients virtually.

Enjoy:

• No daily commute
• Virtual client appointments
• Flexible scheduling
• Digital business systems
• Remote team collaboration
• Greater control over your work environment

New to insurance? That's okay.

We provide structured development designed to help motivated candidates learn the business.

Training may include:

• Virtual onboarding
• Insurance licensing guidance
• Product and benefits education
• Customer service development
• Client needs assessment
• Virtual presentation skills
• Consultative sales training
• Enrollment procedures
• Client relationship management
• Weekly coaching
• One-on-one mentorship
• Leadership development

Interested in growing beyond an entry-level position?

Career development opportunities may include:

• Advanced client responsibilities
• Mentoring new…