Key Account & Regional Sales Manager

Job Title

Key Account & Regional Sales Manager
- Bio Pharma Solutions (Canada)

Remote
- Canada (Must reside near a major airport)

Full-Time

Approximately 50-60% (Global Travel Required)

Director of Sales

Ingersoll Rand is a Fortune 500 company driven by an ownership mindset and a commitment to making life better for our employees, customers, and communities. Through innovation, sustainability, and customer-focused solutions, we deliver mission-critical technologies across more than 40 trusted brands worldwide.

The Key Account & Regional Sales Manager is a strategic commercial leader responsible for driving profitable growth across Canada while serving as the Global Key Account Manager for one of ILC Dover's most important Bio Pharma customers. This role combines strategic account management, regional sales leadership, and business development within the life sciences and pharmaceutical manufacturing markets.

The successful candidate will manage a portfolio of key Bio Pharma accounts throughout Canada while leading the global growth strategy for Johnson & Johnson across its worldwide manufacturing network. The position requires a consultative, relationship-driven sales professional with deep Bio Pharma industry knowledge, experience navigating complex customer organizations, and a proven ability to influence stakeholders across multiple functions and geographies.

This is a highly visible role that works cross-functionally with sales, engineering, operations, customer service, and executive leadership to drive customer success, revenue growth, and long-term strategic partnerships.

• Develop and execute strategic growth plans for assigned Bio Pharma customers and regional accounts.
• Serve as the Global Key Account Manager for Johnson & Johnson, coordinating growth initiatives across approximately 34 global sites.
• Manage and grow a Canadian territory valued at approximately $3M+ in annual revenue.
• Establish and strengthen executive-level relationships with decision-makers and influencers at customer organizations.
• Identify new business opportunities, drive account penetration, and expand existing customer partnerships.
• Collaborate with Regional Sales Managers globally to implement key account strategies and accelerate growth.
• Lead customer business reviews, strategic planning sessions, and commercial negotiations.
• Coordinate internal resources including engineering, operations, technical support, marketing, and customer service to deliver customer solutions.
• Maintain accurate opportunity pipelines, forecasts, account plans, and customer information within Salesforce.
• Develop commercial programs including pricing strategies, contract renewals, incentive programs, and NDAs.
• Resolve customer issues and drive continuous improvement initiatives that support customer operational excellence.
• Achieve and exceed revenue, profitability, and market-share objectives.

• Bachelor's degree in Business, Marketing, Engineering, Life Sciences, or a related discipline; equivalent experience considered.
• 5+ years of direct sales or strategic account management experience.
• Mandatory experience within the Bio Pharma, pharmaceutical manufacturing, bioprocessing, or life sciences industry.
• Proven success managing strategic accounts and driving revenue growth.
• Experience engaging with executive-level stakeholders within complex customer organizations.
• Strong business acumen, negotiation skills, and consultative selling capabilities.
• Experience using Salesforce CRM or similar CRM platforms.
• Ability to travel extensively throughout Canada, North America, and internationally.

• Experience with single-use technologies, bioprocessing solutions, or pharmaceutical manufacturing environments.
• Global account management experience.
• Experience managing large enterprise accounts within multi-site organizations.
• Demonstrated success working across matrix organizations and influencing without direct authority.
• Bilingual English/French is considered an asset.

• Strategic Account Management
• Executive Relationship Building
• Business Development & Hunting Mindset
• Complex Sales & Negotiation
• Cross-Functional Leadership
• Customer-Centric Problem Solving
• Forecasting & Pipeline Management
• Influence Without Authority
• Communication & Presentation Skills
• Organizational & Project Management Skills

• Home-based remote position within Canada.
• Approximately 50-60%…