Senior Account Manager

Our client is seeking an experienced and strategic Senior Account Manager to oversee and grow key client relationships within the vibrant Stellenbosch area. This role is crucial for maintaining client satisfaction, identifying upselling and cross-selling opportunities, and ensuring long-term partnership success. You will act as the primary point of contact for major accounts, understanding their evolving business needs and aligning Our client's solutions accordingly.

The ideal candidate possesses strong business acumen, exceptional communication skills, and a proven ability to manage complex client portfolios in the dynamic Western Cape market, blending office-based strategy sessions with client-site engagements.

• Manage a portfolio of high-value client accounts, fostering strong and lasting relationships.
• Develop and execute strategic account plans to achieve revenue growth and client retention goals.
• Conduct regular business reviews with clients to assess performance and identify new opportunities.
• Collaborate with internal teams to ensure seamless delivery of products and services to clients.
• Negotiate contract renewals and expansions, ensuring favorable terms for both parties.
• Act as a trusted advisor to clients, providing insights and solutions that drive their business forward.

• Significant experience in Account Management or a related client-facing sales role, preferably in Stellenbosch .
• Demonstrated success in managing large or key accounts and exceeding retention and growth targets.
• Exceptional communication, negotiation, and presentation skills.
• Strong understanding of business principles and the ability to grasp complex product/service offerings.
• Proficiency in CRM software and sales management tools.
• A proactive, problem-solving attitude and the ability to work effectively in a hybrid model.

• Competitive salary with significant bonus potential based on account performance.
• Comprehensive health benefits and retirement planning options.
• Professional development opportunities and access to industry conferences.
• Hybrid work model offering flexibility between office and remote work.
• Exposure to a diverse and prestigious client base in the Western Cape.