Customer Business Manager

About Akzo Nobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.

Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit

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Customer Business Manager - Wickes
Location:
Slough / Home Based

At Akzo Nobel, we're passionate about creating the paints and coatings that help colour people's lives and protect what matters most. We're looking for a commercially minded and relationship-focused Customer Business Manager to join our UK&I Sales team and play a key role in driving profitable growth within one of our most strategic retail partnerships, Wickes.

About the Role
As Customer Business Manager, you'll take ownership of a dedicated product portfolio within the Wickes account, managing its P&L performance and delivering sustainable, profitable growth. Working closely with both internal stakeholders and key contacts within Wickes, you'll develop and execute commercial plans, identify growth opportunities, and ensure the successful delivery of annual sales and profitability targets.

This is a highly visible role offering the opportunity to influence strategy, build long-term customer relationships, and contribute directly to the success of a rapidly growing retail account.

What You'll Be Doing

• Owning and delivering portfolio sales, volume and profitability targets.

• Developing and implementing customer business plans, promotional programmes and ranging strategies.

• Building strong, collaborative relationships with Wickes category and commercial teams.

• Managing forecasting and planning activity to ensure accurate and timely delivery.

• Overseeing CAPEX and A&P investments, ensuring maximum return and budget compliance.

• Leading bespoke campaigns and initiatives to drive growth through effective in-store execution.

• Working cross-functionally with Shopper Marketing, Field Sales, Finance, Digital and Marketing teams.

• Communicating and briefing key customer initiatives across internal sales teams.

• Supporting wider account projects and contributing to the overall Wickes growth strategy.

What We're Looking For
We're looking for a commercially aware sales professional who combines analytical thinking with strong relationship-building skills.
You'll ideally bring:

• Previous sales experience, ideally within FMCG, retail or a customer-facing commercial environment.

• Experience of managing a P&L and delivering profitable growth against commercial targets.

• Strong analytical skills with the ability to identify opportunities and manage risk through data insights.

• Excellent stakeholder management and influencing skills.

• Experience working cross-functionally to deliver business objectives.

• Strong organisational skills and the ability to perform under pressure and meet deadlines.

• Proficiency in Microsoft Office applications.

• Degree-level education is desirable but not essential

Why Join Akzo Nobel?
This role offers a fantastic opportunity to develop your commercial career within a global market leader. You'll be empowered to take ownership, build…