GLOBAL Account Manager​/Key Account Manager; Remote - Northeast

GLOBAL ACCOUNT MANAGER/KEY ACCOUNT MANAGER (Remote
- Northeast US)

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Job Title:

GLOBAL ACCOUNT MANAGER/KEY ACCOUNT MANAGER (Remote
- Northeast US)

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

In the exciting and challenging role of Global Account Manager for TE Sensors, you will lead the development and execution of account strategies for large medical device OEMs and be based in the Northeast United States. The role combines the hands-on customer ownership and opportunity development responsibilities of a Key Account Manager with the global coordination, executive engagement, and strategic planning responsibilities of a Global Account Manager.

You will establish and maintain strong business relationships, manage complex sales pipelines, generate demand through design wins, and deliver profitable revenue growth and customer satisfaction. As the primary commercial leader for assigned accounts, you will coordinate regional and global teams, align TE Connectivity business units, and develop relationships across customer engineering, procurement, operations, and executive leadership. You will elevate the TE Sensors brand and expand our position within strategic medical device OEMs, regional key accounts, and their global design, manufacturing, and supply-chain organizations.

• Develop, continually refine, and lead the execution of multi-year global account plans for assigned large medical device OEMs.
• Serve as the primary commercial point of contact for key customer stakeholders and coordinate engagement across customer locations, functions, and regions.
• Build and maintain long-term credibility and relationships across engineering, procurement, operations, supply chain, and executive leadership.
• Develop and lead senior-level customer relationships, executive business reviews, and strategic planning discussions.
• Coordinate regional account priorities and global opportunities to ensure consistent strategy, communication, and execution.
• Identify new business opportunities, strategies, and partnerships that expand TE Sensors content across customer platforms and applications.
• Stay current on medical device industry trends, competitive products, emerging sensing technologies, regulatory requirements, material durability requirements, and application-specific needs.
• Monitor competitive threats and market positioning across regions and adjust account strategies accordingly.

• Maintain strong, long-lasting customer relationships by understanding customers’ business objectives, technical requirements, product roadmaps, and global operating models.
• Enhance customer satisfaction and retention through superior service, support, and consistent execution across regions.
• Engage with customers and medical-device ecosystem partners to identify market trends and application needs that can accelerate growth for the Sensors business.
• Identify and respond to key customer needs, converting the sales funnel into design wins and realized revenue.
• Serve as the primary point of contact for customer needs and know when to escape within the TE Sensors organization.
• Coordinate internal resources to provide quotations, resolve lead-time issues, support complaint resolution, coordinate logistics, negotiate commercial and legal agreements, and transfer technical information.
• Foster a customer‑centric approach with Field Application Engineers, Product Management, Engineering, System Architecture, Customer Care, Manufacturing/Operations, Quality, and Marketing.

• Develop account‑specific global…