Sales Ops & CRM Coordinator Remote

Status Full-time – 4-day workweek after probation

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In this position, you will play a central role in keeping our sales activities running smoothly. You will help structure follow-ups, maintain accurate and reliable information in our business tools, and facilitate coordination between Sales, Operations, Finance, and other internal teams.

We are looking for someone who is organized, detail-oriented, and proactive—someone who enjoys moving things forward, working methodically, and supporting a team in a growing environment.

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What You’ll Do
Sales Support and CRM Management

• Ensure client, contact, opportunity, and activity information is accurately and consistently updated in the CRM;
• Support the sales team with opportunity follow-ups, proposals, renewals, outreach, and next steps;
• Help maintain high-quality sales data to support follow-ups, prioritization, and decision-making;
• Prepare or update sales documents, presentations, proposals, and data analyses.

Internal Coordination

• Facilitate the flow of information between Sales, Operations, Production, Finance, and Customer Experience;
• Support the tracking of orders, contracts, licences, renewals, adjustments, and client requests;
• Help ensure a smooth transition from the sales process to implementation and ongoing client support;
• Contribute to improving sales tools, processes, and follow-up methods.

Marketing and Business Development Support

• Assist with the preparation of documents, content, contact lists, presentations, and sales tools;
• Support lead generation initiatives and other activities aimed at building and maintaining the sales pipeline.

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What We’re Looking For

• Minimum of 5 years of relevant experience in a corporate environment as a coordinator or in a comparable role;
• Excellent organizational skills and strong attention to detail when managing follow-ups;
• Ability to manage multiple priorities simultaneously;
• Comfortable using digital productivity, tracking, and collaboration tools;
• Strong proficiency with Microsoft Office, particularly Outlook, Excel (intermediate), Word, and PowerPoint;
• Experience working with a CRM; knowledge of Microsoft Dynamics is an asset;
• Fluency in both French and English, spoken and written;
• Ability to communicate clearly and effectively with internal teams;
• Initiative, autonomy, curiosity, and a commitment to high-quality work.

Assets

• Experience in a technology, SaaS, B2B, or professional services company;
• Knowledge of B2B sales, account management, or business development;
• Experience documenting processes and creating or improving administrative tools;
• Knowledge of telematics, fleet management, transportation, or field operations.

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A Few Perks of Joining Our Team

• A 4-day workweek after the probation period;
• A group insurance program;
• Employer contributions to an RRSP and DPSP;
• A personal development plan that includes training opportunities;
• A combination of remote work, work from our Longueuil/Montréal offices, and occasional participation in sales activities.

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