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Senior Enterprise CSM - Strategic Partner; Remote

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: Omatic
Remote/Work from Home position
Listed on 2026-10-18
Job specializations:
  • Sales
    Customer Success Management, Account Manager
Job Description & How to Apply Below
Position: Senior Enterprise CSM - Strategic Partner (Remote)
Location: New York

Omatic is seeking a Senior Customer Success Manager to own and grow strategic enterprise accounts. You will serve as a trusted advisor to senior stakeholders, drive renewal strategies, and shape long-term account plans.

You will collaborate across Sales, Professional Services, Product, and Accounting to maximize ROI and adoption of Omatic solutions. You will own NPS and health reporting, translate data into retention and growth actions, and mentor junior CSMs while guiding cross-functional

We are currently recruiting a Senior Enterprise CSM - Strategic Partner (Remote) for our team in Columbia, SC, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Columbia, SC, United States.

Position Requirements
10+ Years work experience
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