Senior Customer Health Lead – Remote SaaS
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-10-18
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Sales
SaaS Sales
Real Time eClinical Solutions in the United States is seeking a Customer Health Supervisor to manage day-to-day activities across Tier 1 Support and Tier 2 Product Health. The role emphasizes white-glove service, ownership of cases, and coaching a high-performing team in a remote US setting.
Responsibilities include ensuring timely case progression, SLA adherence, and effective collaboration between support and product teams.
This role is for the Senior Customer Health Lead – Remote SaaS Support role at REALTIME SOFTWARE SOLUTIONS LLC.
Learn more about the Senior Customer Health Lead – Remote SaaS Support role in the description above.
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