Strategic Partnerships Program Manager

Drive Time Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

You can find Drive Time’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!

In short, you will be the vital link connecting our internal business owners with our external strategic partners. Your role spans multiple business segments, where you will collaborate closely with partners and business owners to ensure clear communication and execution of contractual expectations and oversee onboarding tasks until completion. Your mission is to formalize and strengthen existing relationships, maximize partner efficiency, and drive continuous improvement through effective change management processes.

• Forging enduring, trust-based relationships with partners, delivering exceptional customer service.

• Collaborate with partners and business owners to comprehend their needs and refine project requests.

• Ensure contractual obligations by partners are met.

• Define project requirements for partner approval and seamless handoff to other teams involved.

• Cultivate and nurture partner relationships through frequent communication.

• Manage and align partner priorities, ensuring clear understanding and adherence.

• Champion the voices of all stakeholders, promoting transparency in team progress and celebrating successes.

• Identify and elevate any issues or concerns to maintain thriving partner relationships.

• Demonstrate a deep understanding of multiple internal processes

• Proactively identify areas for improvement and optimization.

• High School degree required;
  College degree preferred.

• 1-3+ years of sales experience.

• Demonstrated experience building relationships and driving production.

• Ability to effectively present to key stakeholders.

• We
  take a hybrid work approach, finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.

• Medical, dental, and vision, oh my! Drive Time Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

• But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

• Growth Opportunities. You grow, I grow, we all grow! But seriously, Drive Time Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

• Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.

• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

• Gratitude is Green. We offer competitive pay across the organization, because, well… money matters!

• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with…