Services Sales Manager & Complete; Remote

Full time

Crowd Strike is seeking a highly motivated, self-driven, and experienced Sales Specialist dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. This role combines expertise in both Crowd Strike's Services and Falcon Complete (MDR) solutions. As a Sales Specialist, you will take Crowd Strike's capabilities and value to potential clients, match our strengths to clients' needs, and help our partners and clients defeat adversaries.

The successful candidate has business acumen, strong consulting skills, current technical knowledge, and is flexible and adaptable to rapidly changing situations - both with the adversary and with the client. You must be results-driven, customer-focused, technologically savvy, and innovative at building internal relationships and external partnerships.

• Become a Trusted Advisor within the Cybersecurity Industry and an expert on Crowd Strike services and products
• Actively engage prospective customers and existing clients to identify new opportunities for growth
• Run sophisticated sales motions from prospecting to closure for both services and MDR solutions
• Work with Account Executives, Regional Sales Managers, and Regional Directors to collaborate and execute plans to qualify and close enterprise business
• Collaborate with Sales Engineers (SEs) to devise and execute account strategies and plans
• Partner with internal sales teams to drive both net-new and recurring revenue
• Forecast and report pipeline updates to the management team
• Provide exceptional sales guidance and high-touch customer service, including escalation, triage, and coordination of urgent matters
• Stay well-educated on Crowd Strike's competitive landscape and effectively communicate the value of our solutions compared to competitors in the cybersecurity market
• Be a go-getter who consistently exceeds established targets, goals, and quotas

• Competitive nature, while being a collaborative team player and occasional coach
• Persistence – Doesn't stop at "no" and believes in overcoming/solving objections
• Coachability
  - Seeks help, knows when to ask for it, and recognizes situations that require assistance
• Charisma and ability to leverage it effectively
• Sharp/Quick-witted - thinks on their feet with flexibility to handle curveballs
• Confidence as a Trusted Advisor – Can think outside the box to solve business problems
• Strong motivation to learn, succeed, win, and grow
• Aptitude to learn and implement new concepts quickly
• Empathy – particularly when working with organizations experiencing security breaches
• Confidence without ego
• Self-discipline
  - Proven time management, organization, and process discipline
• Self-awareness – Understanding of personal strengths, weaknesses, and areas for improvement
• Attention to detail
• Strong presentation skills, both in-person and via virtual channels
• Experience managing entire sales cycles from discovery to closed won
• Minimum 3+ years of sales experience generating net new business
• Minimum 2+ years of security experience (Managed Security Services experience preferred)
• Experience selling complex multi-product architectures to mid-market and enterprise organizations
• Track record of exceeding expectations in an individually focused, quota-carrying role
• Strong cold calling experience with excellent presentation skills
• Technical aptitude and ability to learn new business and technical concepts quickly
• Security and/or SaaS sales experience a plus
• Ability to travel 25-50%, with modified work hours as needed to accommodate accounts in different time zones
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve…