FMCG Sales Operations Specialist

Our client, a leading force in the Fast-Moving Consumer Goods (FMCG) industry, is looking for a dedicated and efficient Sales Operations Specialist to join their team. This fully remote role is designed for an individual who thrives in a fast-paced environment and excels at supporting sales teams with critical operational functions. You will be responsible for managing sales data, generating reports, supporting order processing, and optimizing sales processes to enhance efficiency and productivity.

The ideal candidate will have a strong understanding of sales operations within the FMCG sector, excellent analytical skills, and a proactive approach to problem-solving. This is an excellent opportunity to contribute to the success of a reputable FMCG company from anywhere.

• Manage and maintain sales data within the CRM system, ensuring accuracy and completeness.
• Generate regular sales reports, performance dashboards, and ad-hoc analyses for the sales leadership team.
• Support the sales team with order processing, quoting, and contract management.
• Assist in the development and implementation of sales processes and tools to improve efficiency.
• Coordinate with other departments (e.g., finance, marketing, supply chain) to resolve operational issues affecting sales.
• Monitor sales performance against targets and identify areas for operational improvement.
• Facilitate sales team meetings and training sessions related to sales operations.
• Maintain sales collateral and ensure easy access for the sales team.
• Provide first-line support for sales-related system inquiries.

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Minimum of 2-3 years of experience in Sales Operations, Sales Support, or a similar role within the FMCG sector.
• Proven experience with CRM systems (e.g., Salesforce, Hub Spot) and sales analytics tools.
• Strong analytical and data management skills.
• Excellent organizational and time management abilities, with a high level of attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with remote teams.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Ability to work independently and proactively manage workload in a remote setting.
• Experience in FMCG sales processes is a significant advantage.

• Competitive salary package.
• Performance-based annual bonus.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company matching.
• Flexible work arrangements with the ability to work from home.
• Opportunities for professional development and training in sales operations and CRM.
• A supportive and collaborative remote team environment.