Customer Assistant at Purplebricks

Job Title:

Customer Assistant

Employer:

Purplebricks
Job Type: Remote

Location:

United Kingdom
Salary/Rate: £24.8k / year
UK Visa Sponsorship:
Not Available

Manage and develop a portfolio of clients, maintaining strong relationships with buyers and sellers.

Monitor property market trends and local activity to identify sales opportunities.

Identify cross-selling and upselling opportunities for additional services.

Negotiate between buyers and sellers to facilitate successful property transactions.

Deliver personalised, consultative customer service and an excellent client experience.

Track property interest and sales progress, adapting strategies to achieve results.

Maintain accurate, up-to-date records and compliant administrative systems.

Meet sales performance and customer satisfaction targets.

Support buyers and sellers throughout the offer and property completion process.

Proven experience in consultative sales and negotiation.

Excellent communication, interpersonal and empathy skills.

Ability to build trust and establish strong client relationships quickly.

Customer-focused approach with confidence in promoting services.

Strong organisational skills and attention to detail.

Ability to manage administrative responsibilities independently.

Good IT skills and familiarity with CRM systems and digital tools.

• 25 days of annual leave plus additional celebration days off.
• All necessary technology delivered to your home.
• 24/7 Employee Assistance Programme.
• Exclusive discounts on Purplebricks properties.
• Tailored commission schemes.
• Life assurance coverage.
• Potential to earn an additional £10,000 in performance bonuses.
• Flexible remote working from anywhere in the UK.
• No fixed office or daily commuting requirements.
• Opportunities for career progression and internal promotion