Key Account Manager - Industrial Equipment

Our client, a global leader in the manufacturing and supply of advanced industrial equipment, is seeking a highly skilled and client-focused Key Account Manager to join their team in Durban, Kwa Zulu-Natal . This critical role involves managing and growing relationships with our most important industrial clients, ensuring their operational needs are met with our cutting-edge solutions. You will be responsible for understanding complex client requirements, providing technical sales support, and driving significant revenue growth within your assigned accounts.

This is a hybrid position, requiring regular engagement with clients on-site and in-office, complemented by flexible remote work arrangements. The ideal candidate has a strong background in technical sales, a deep understanding of industrial processes, and a passion for delivering exceptional customer service in the bustling industrial hub of Durban . We are committed to innovation and client success.

• Manage a portfolio of key industrial clients, fostering strong, long-term partnerships.
• Develop and execute account growth strategies to increase sales and product adoption.
• Understand clients' operational challenges and propose tailored equipment solutions.
• Conduct site visits and product demonstrations to showcase equipment capabilities.
• Negotiate and finalize contracts, pricing, and service agreements.
• Collaborate with technical support and engineering teams to ensure client satisfaction and prompt issue resolution.
• Prepare accurate sales forecasts, reports, and presentations for senior management.
• Stay informed about industry trends and competitor offerings in the Kwa Zulu-Natal industrial sector.

• A minimum of 6 years of experience in technical sales or key account management within the industrial equipment sector.
• Proven ability to manage complex B2B relationships and drive revenue growth.
• Strong technical aptitude and ability to understand industrial machinery and processes.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in CRM software and MS Office Suite.
• Ability to work effectively in a hybrid model, balancing remote work with on-site client and office engagements in Durban .
• Bachelor's degree in Engineering, Business, or a related field.
• Valid driver's license and willingness to travel within the region.

• Competitive base salary plus attractive commission and bonus structure.
• Comprehensive medical aid and retirement savings plan.
• Opportunities for specialized training and professional development.
• Company car and fuel allowance.
• Access to a broad range of high-quality industrial equipment and solutions.
• A supportive team environment focused on achieving shared goals.
• Travel opportunities for industry events and client meetings.