MAE Sales Focused Account Manager

Trans Union's Job Applicant Privacy Notice Team Overview The team develops new business and expands existing client relationships across the UK, Europe and Rest of World markets outside the United States. Working alongside Business Development Directors and internal delivery teams, the team supports revenue growth while ensuring new and existing partners receive a high-quality experience throughout their relationship with Cyber Scout and Trans Union.

The role offers the opportunity to build advanced business-development and account-management capabilities within a collaborative, customer-focused environment. This role reports into the Sales VP.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Role Overview And Core Responsibilities We’re looking for a Growth, Sales-Focused Account Manager to support new-business development and the growth and retention of existing insurance-sector clients. Approximately 60% of the role will focus on prospecting and securing new-logo opportunities, with the remaining 40% focused on developing and applying complex account-management skills.

Day to Day You’ll Be:

Research target organisations and relevant decision-makers within the cyber-insurance market, particularly across underwriting and claims functions.

Conduct structured, multichannel prospecting activities to identify new opportunities and secure high-quality new-logo meetings for senior Business Development Directors.

Build and nurture a sustainable sales pipeline by maintaining appropriate engagement with prospects throughout complex, long-term sales cycles.

Develop professional networks through Linked In, industry events and other relevant channels to create new commercial relationships and market opportunities.

Map existing client organisations, identify additional stakeholders and uncover opportunities to increase revenue through cross-selling, upselling and land-and-expand activities.

Build trusted client relationships that support account satisfaction, engagement, retention, contract renewal and sustainable revenue growth.

Lead client implementation projects, maintaining project plans, conducting progress meetings and coordinating internal and external stakeholders to deliver requirements on time and to a high standard.

Monitor accounts after launch, resolve or escalate client issues, maintain accurate process records and support recurring activities such as reporting, contracting, invoicing, Salesforce administration and quarterly account reviews.

Develop and deliver client-facing materials and training for sales, claims and underwriting audiences, working with Marketing, Operations and other internal specialists where appropriate.

Required Knowledge And Experiences At least two years of direct selling experience in a business-to-business or business-to-business-to-consumer environment, including Sales Development Representative or business-development activities.

Demonstrated experience researching prospects, conducting multichannel outreach and developing new-logo opportunities.

Experience building and nurturing prospects through complex or extended sales cycles without creating unnecessary or excessive contact.

Proven ability to identify growth opportunities within existing accounts through account mapping, stakeholder engagement, cross-selling and upselling.

Experience managing complex internal and external stakeholder groups to deliver client outcomes and resolve problems.

Required Technical Skills Strong prospecting and pipeline-development skills, including target-company research, persona identification, outreach planning and meeting generation.

Excellent verbal, written and virtual communication skills, including…