Remote Healthcare Admissions Coordinator

Drive healthcare admissions remotely through telesales, lead conversion, and compassionate communication with people seeking addiction treatment support. Manage calls, web leads, and follow-up across Canada.

As an Admissions Coordinator, you will support CATC’s inpatient and virtual outpatient network through healthcare call centre expertise. The permanent, full-time position focuses on admission processes, payment communication, telephone scripting, and client engagement. You will help convert phone, web, and email leads while coordinating with clinical, medical, and business development teams.

• Answer inbound calls and respond to digital marketing web leads
• Manage lead pipelines in Salesforce to drive conversion
• Review patient files for completion and accuracy
• Coordinate booked admissions with Referent Relations
• Handle patient and family escalations with superior customer service

• Bachelor’s degree or related education and experience
• Five or more years of healthcare telesales experience
• Private healthcare, addictions, or mental health sector familiarity
• Sales experience and success achieving quotas and targets
• High-speed internet and a private home office

Apply healthcare telesales, Salesforce, and relationship-building expertise to help CATC convert admissions and support people seeking treatment.