Sales Development Representative; GHL

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.

-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a growing consulting firm focused on expanding its client base through outbound prospecting, lead qualification, and relationship building. The company is seeking a sales professional to support its business development efforts by generating qualified opportunities and maintaining an organized sales pipeline.

The Sales Development Representative (SDR) will be responsible for outbound prospecting, qualifying leads, and generating a consistent flow of opportunities for the sales team. This role involves engaging prospective clients through multiple outreach channels, identifying business needs, and maintaining timely follow-ups to support pipeline growth.

The ideal candidate has experience in outbound sales, lead qualification, and CRM management, with the ability to build rapport, maintain accurate prospect records, and consistently work toward appointment-setting and lead-generation targets. This individual will collaborate with the sales team to prioritize opportunities and use AI tools to improve daily efficiency.

Fully Remote (Work from Home) | 9:00 AM – 5:00 PM EST

• Conduct outbound prospecting through phone calls, text messages, emails, and social media messaging.
• Qualify prospective clients by identifying their business needs, purchasing timelines, and potential fit for the company's services.
• Maintain consistent follow-up with prospects to encourage engagement and generate sales opportunities.
• Identify qualified leads and pass relevant opportunities to the sales team.

• Manage and track leads, prospects, and follow-up activities using the company's custom software and Go High Level (GHL) CRM.
• Maintain accurate CRM records by updating lead statuses, prospect information, and follow-up activities.
• Keep the sales pipeline organized and ensure opportunities receive timely attention.
• Collaborate with the sales team to prioritize outreach activities and follow-up efforts.

• Build and maintain rapport with prospective clients through a consultative approach.
• Serve as the first point of contact for potential clients, providing relevant information about the company's services.
• Maintain consistent engagement with prospects throughout the qualification process.
• Identify potential upselling and referral opportunities during prospect interactions.

• Track outbound activity metrics, including calls made, emails sent, and appointments booked.
• Monitor lead statuses, pipeline activity, and follow-up progress.
• Provide regular updates to the sales team regarding pipeline health, prospect engagement, and potential blockers.
• Use AI tools such as Claude to improve efficiency in daily sales activities.

• 2+ years of experience in Sales Development Representative (SDR), Business Development Representative (BDR), or other outbound sales roles.
• Experience conducting outbound prospecting and qualifying leads through multiple outreach channels.
• Experience managing sales pipelines, tracking prospects, and maintaining accurate CRM records.
• Experience working toward appointment-setting and lead-generation targets.
• Experience using AI tools such as Claude to improve daily work efficiency.

• Strong ability to conduct outbound prospecting through calls, texts, emails, and social messaging.
• Ability to qualify prospective clients by assessing business needs, timing, and service fit.
• Strong relationship-building skills and ability to establish rapport with potential clients.
• Ability to maintain consistent follow-ups and manage multiple prospects throughout the sales pipeline.
• Proficiency in using CRM systems to organize prospect information, track activities, and update lead statuses.
• Strong organizational skills and attention to detail when maintaining sales records.
• Ability to monitor outreach performance metrics and provide accurate pipeline updates.
• Self-motivated and goal-oriented approach to meeting appointment-setting and lead-generation targets.
• Ability to work independently in a remote environment while collaborating with the sales team.
• Ability to identify potential upselling and referral opportunities.