General Manager, SMB Canada Customer; Fully Remote

• You will set and execute the SMB strategy, identifying the client needs, offerings, and sales approaches with the strongest growth potential.
• You will own the P&L, allocate resources, and act when performance diverges from the plan.
• You will strengthen existing talent sales while building outbound motion, partnerships, and adoption of new capabilities.

The Team:

• You will lead a high-volume sales organization with managers, sellers, and account management teams.
• You will listen to calls, coach leaders, and address underperformance promptly.
• You will coordinate with Operations, Matching, and Delivery to preserve context and keep clients moving forward.

What We Are Looking For:

• Bachelor's degree required; MBA or master's in engineering, computer science, physics, or math preferred.
• 12+ years of B2B commercial experience, including SaaS or services sales, with 5+ years leading sales and account management teams.
• Demonstrated accountability for commercial results, strong analytical judgment, and ability to build outbound sales and partnerships.

Toptal is an exclusive network that connects companies with top freelance talent across software, design, and business. It is a fast-paced, rapidly growing company with a high-performance culture and a focus on delivering exceptional client outcomes.