HG Sales Representative

Job Details:
Level: Experienced,

Job Location:

Lititz, PA - Lititz, PA, Position Type:
Full Time, Education Level: High School Diploma / GED, Travel Percentage:
Up to 100% Extensive, Job Shift: Day

Founded in 1947 by the visionary Charles J. Griffin, Griffin Greenhouse Supplies, Inc. has evolved into a horticultural powerhouse, headquartered in the heart of Tewksbury, Massachusetts. We're not just one of the largest horticultural brokers and suppliers in the nation; we're redefining the industry.

At Griffin, we're all about maximizing potential – from our top-tier horticultural products to our exceptional services. We pride ourselves on setting the industry standard, not only with the quality of our offerings but also with our commitment to delivering professional, friendly, and customer-driven service through our incredible team.

But we're not stopping there. We're on a mission to foster a supportive and rewarding work environment where your unique perspective and boundless energy can flourish. Join us at Griffin, and together, we'll grow, succeed, and join the transformative movement within the realm of horticulture!

The Hard Goods Sales Representative will engage with our diverse customer base, selling a variety of horticultural products and supplies. This role will primarily involve communication from our sales office, showroom, home office, and occasionally on-site at customer locations. The position offers a competitive base salary complemented by a commission and bonus structure, rewarding those who excel in driving sales and building client relationships.

The following duties are essential to this position. Management may assign additional duties as necessary.

• Frequent travel throughout the assigned region to connect with both established and potential customers, ensuring a consistent presence in the market.
• Foster strong relationships by answering customer inquiries via phone or in person, providing expert guidance on our product offerings.
• Showcase products effectively, utilizing samples and catalogs to highlight their benefits and features.
• Provide customers with accurate delivery estimates, ensuring timely and reliable service.
• Compile reports on business transactions and customer feedback, ensuring all information is tracked for future reference.
• Maintain detailed records of travel expenses and submit for reimbursement on a biweekly basis.
• Provide pricing and credit terms to customers, preparing sales contracts for completed orders.
• Exercise sound judgment in assessing customer creditworthiness, ensuring responsible sales practices.
• Collaborate with collections personnel to monitor customer accounts, updating on statuses such as seasonal performance or business changes.
• Enter customer orders accurately into the Prelude computer system, ensuring efficient processing.
• Participate in sales meetings and support the Customer Service Department during peak periods, absences, or training sessions.
• Occasionally assist with product deliveries to enhance customer satisfaction.
• Uphold the confidentiality of all internal communications and proprietary information unless authorized to disclose.
• This position requires regular and reliable attendance and adherence to work schedules.
• Perform other related duties as assigned.

This section lists the required level of job knowledge (such as education, experience, knowledge, skills, and abilities) required to do the job. This section focuses on the “minimum” level of qualifications for an individual to be productive and successful in this role.

• High school diploma or equivalent is required; a Bachelor’s degree in Business, Horticulture, Agriculture, or a related field is…