E-Commerce Account Manager - Ocado

Position: E-COMMERCE ACCOUNT MANAGER - OCADO
Lifestyle Brands (the LSB) is a growing house of like-minded brands under the SC Johnson umbrella including Method, Mrs. Meyer’s Clean Day, Babyganics and Ecover. Headquartered in San Francisco with additional operations in Chicago and throughout Europe, the LSB is home to 650 employees. Together we act as a force for bold, transformative growth with a focus on delivering positive impact for people and the planet.

If you’re into pioneering the future and doing good while doing business, come join us.

The LSB is part of SC Johnson, a family-owned company and leading manufacturer of household cleaning, home storage, air care, pest control and shoe care products, as well as professional products. Originally founded in 1886 and headquartered in Wisconsin, U.S.A., SC Johnson and the Lifestyle Brands division are at work for a better world.

E-COMMERCE ACCOUNT MANAGER - OCADO

Location:

Frimley Contract type :
Permanent People Leader:
Head of eCommerce EUFunction:
Sales Remote work is available once per week for eligible employees.

What’s in it for you?
· Competitive pay & benefits
· Flexible working hours + compressed week hours (1/2 day off on Fridays)· ‘Build your own’ learning programme
· Free breakfast & snacks
· 25 days annual holiday + additional days after service
· Pension, Life cover & Health Insurance & income protection
· Volunteering days
· Season ticket loan
· Wellness days Overview:

We are looking for a superstar eCommerce Account Manager to manage one of our biggest online partners, Ocado, as well as help grow our quick commerce business. You will be part of the UK Sales team and report to the Head of eCommerce based in Frimley.

Responsibilities:
· Pursue ambitious growth opportunities in your customers. Define a customer strategy and convert it into a plan that helps you win. Bang the drum and rally the troops behind your customer and your plans. Proactively share updates and inspire the wider LSB business on your customer’s strategy, performance, risks and opportunities.
· Agree & execute yearly sales / in-store plans (JBPs) with customers to deliver sales, profit & return on investment. Be resourceful & employ innovative solutions to deliver value, gross margin & listings targets for your customers. Manage trade terms, agreements, price increases & promotional plans. Develop sustainable commercial solutions to solve issues before they become issues.
· Over deliver on all account management basics. This includes accurate and timely financial and demand forecasting, performance tracking and reporting and being all over your NAM-admin.
· Live the values of LSB. Collaborate closely with other members of the team to set an envied culture and ways of working aligned with the company values and behaviours.
· Contribute to the wider sales team, share best practice, learnings and ideas and collaborate with others to help contribute to team goals and ambitions.

Experience you’ll bring:
· You’ll be someone with great eCommerce experience and/or managing a retailer.
· You have built winning sales plans and negotiated annual business plans.
· You’ll be brilliant at building and fostering relationships, both internally and externally.
· You’ll be comfortable managing a P&L end-to-end and knowing which levers to pull.

Behaviors you’ll need:
· You’ll be comfortable in the world of eCommerce and understand what makes online work.
· You’ll love devising the right plans for your customer and brand and be confident in coming up with the right solutions yourself…and then implementing them.
· You won’t be afraid to knock on the big door and chase down stretching growth targets.
· You’ll be great at building relationships and establishing great ways of working with your customers.
· You’re resilient and confident, with…