Client Success Representative

REMOTE Services Associate | Entry-Level Customer Service & Benefits

AO Globe Life | 100% Work From Home | No Insurance Experience Required | Training & Mentorship Provided

Are you a people-focused professional who enjoys helping others, solving problems, and building meaningful relationships?

AO Globe Life is seeking motivated individuals to join our growing virtual team as Remote Services Associates.

In this role, you'll work with veterans, union members, working families, and other eligible members to help them understand available life, accident, and supplemental benefit options. You'll provide professional guidance, answer questions, assist with enrollment, and continue supporting members after coverage is in place.

Never worked in insurance before? That's okay.

We provide training, mentorship, licensing guidance, and ongoing professional development to help motivated individuals learn the industry and build a long-term career.

✓ 100% Remote / Work From Home
✓ Entry-Level — No Insurance Experience Required
✓ Warm Member Leads Provided
✓ No Traditional Cold Calling
✓ Weekly Performance-Based Pay
✓ Uncapped Earning Potential
✓ Training & One-on-One Mentorship
✓ Renewal & Residual Income Opportunities
✓ Leadership & Career Advancement

You'll connect virtually with individuals and families who need assistance understanding their available benefit options.

Your responsibilities may include:

• Meet with members virtually through Zoom and phone appointments

• Connect with individuals from our provided member database

• Identify each member's needs, priorities, and concerns

• Explain available life, accident, and supplemental benefit options

• Answer questions clearly and professionally

• Recommend appropriate coverage solutions based on individual needs

• Guide eligible members through applications and enrollment

• Maintain communication throughout the application process

• Conduct policy reviews and assist with beneficiary updates

• Provide ongoing customer service after coverage is established

• Assist members with policy-related questions and claims guidance

• Maintain accurate digital records and documentation

• Follow applicable company procedures, state regulations, and ethical standards

This position combines customer service, member engagement, relationship building, benefits education, and consultative insurance sales.

Spend your time speaking with individuals who have expressed interest in learning about available benefits.

Our representatives have access to a provided member lead system, allowing them to focus on serving families rather than purchasing leads or relying solely on traditional cold prospecting.

Your conversations focus on:

Understanding Needs → Explaining Benefits → Recommending Solutions → Enrollment → Long-Term Service

This is a commission-based insurance opportunity rather than a guaranteed hourly or salaried customer-service position.

Compensation opportunities may include:

• Weekly commission payments

• Performance-based bonuses

• Uncapped personal production potential

• Renewal income

• Long-term residual income opportunities

• Leadership compensation opportunities

• Performance incentives and recognition

High-performing representatives may have the opportunity to build six-figure annual income, but earnings are not guaranteed and vary based on activity, production, performance, and results.

Build your career from home without the traditional daily commute.

Our virtual environment includes:

• Zoom client appointments

• Phone consultations

• Online training

• Digital applications and enrollment

• Virtual coaching and mentorship

• Remote team meetings

• Online business systems…