Channel Account Manager

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Sales Full Time US

Salary Range: $80,000.00 To $99,000.00 Annually

Location:

Remote – U.S. Based

Travel:
Minimal (up to 25%)

Reports to:

Director, Channel Sales

Buffalo Americas, Inc. is seeking a results-driven, phone-savvy Channel Account Manager (CAM) to support our top-tier Direct Market Reseller (DMR) partners including CDW, Insight, SHI, and Connection. If you're passionate about driving sales, building channel relationships, and have a strong background in technology—particularly in networking and storage—this is your opportunity to make an impact in a remote, collaborative environment.

As a Channel Account Manager, you’ll be responsible for managing and growing revenue within assigned DMR accounts. This is a remote, phone-based role focused on proactive relationship management, sales enablement, and pipeline development. You'll work cross-functionally with marketing, distribution, and technical teams to help resellers position Buffalo’s industry-leading networking and storage solutions to their customers.

• Own and manage sales relationships within assigned DMR accounts (e.g., CDW, SHI, Insight, Connection).
• Develop, manage, and grow a sales pipeline by driving new opportunities, expanding existing accounts, and converting leads into revenue.
• Collaborate with reseller reps and category managers to drive promotions, product education, and sales strategies.
• Conduct regular business reviews and forecasting with partners to ensure alignment with quarterly and annual sales goals.
• Leverage Salesforce CRM to manage accounts, track opportunities, analyze trends, and report performance metrics.
• Support sales enablement efforts including virtual trainings, co-branded campaigns, and new product rollouts.
• Provide pre-sales assistance by offering solutions-based recommendations aligned to customer needs.
• Maintain a strong understanding of Buffalo’s product portfolio and competitive landscape to position our value proposition effectively.
• Travel to partner offices or industry events as needed (limited to 25%).

• 4+ years of technology sales experience, preferably with a leading DMR or manufacturer supporting the DMR space.
• Demonstrated track record of consistently meeting or exceeding sales quotas in a metrics-driven, phone-based environment, with a strong commitment to achieving call volume KPIs.
• Deep understanding of the channel sales model and the nuances of working with large DMRs.
• Established relationships within key DMR accounts that can be leveraged to influence sales and product positioning
• Working knowledge of networking technologies (wired/wireless), storage, and/or security solutions.
• Exceptional communication, presentation, and interpersonal skills.
• Highly organized with strong time management skills and a proactive, self-starting mindset.
• Proficiency with Salesforce CRM (required) and Microsoft Office (Excel, PowerPoint, Outlook, Word).

• Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
• Experience with sales enablement tools and digital marketing initiatives.
• Familiarity with the reseller sales cycle and category management within DMRs.

At Buffalo
, we’re passionate about building smart, reliable, and cost-effective solutions that empower our partners and customers. As a member of our team, you’ll benefit from:

• A fully remote work environment with flexible scheduling.
• Comprehensive benefits package (medical, dental, vision, 401(k), and more).
• A collaborative culture where your ideas are valued, and your growth is supported.

Buffalo Americas, Inc., based in Austin, Texas, is a leading provider of innovative networking, storage, and multimedia solutions for homes, small businesses, and system integrators. With over 30 years of experience, our products are trusted worldwide for their quality, reliability, and performance.

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