Water Safety Account Manager

Description

HOH Water Technology is a third-generation, family-owned water treatment company proudly celebrating over 58 years in business. Our success has always been about more than water treatment. It is about investing in people and creating lasting impact for our clients, coworkers, and community. We believe our people are our greatest competitive advantage, and we have built a culture centered around our Core Values of Accountability, Creativity, Teamwork, and Service.

You'll join a growing, privately held Certified Evergreen company with a strong culture, long-term stability, and a commitment to investing in people, innovation, and sustainable growth for generations to come.

We are looking for a Water Safety Account Manager who wants to be the trusted partner behind our clients' water safety programs. This position combines client service, technical compliance, and revenue retention to keep facilities safe, protect regulatory compliance, and reinforce HOH's value as a long-term water safety partner.

This is a remote role based near Chicago or Detroit, with 25-50% travel to client sites expected.

At HOH, you will have the opportunity to become the trusted face of our Water Safety program while working alongside a leadership team that genuinely cares about people.

This is a highly visible, client-facing role on our Technical Services Team that owns the client relationship for HOH's Water Safety program base. The Account Manager is the primary point of contact for an assigned book of business, translating technical program requirements into real-world outcomes that keep facilities safe and clients compliant with their Water Management Programs.

• Competitive Compensation:
  Competitive salary based on experience of $90,000-$120,000.
• Comprehensive Benefits:
  Medical and Dental Insurance with generous employer contributions, HSA contributions, 401(k) with company matching, Life Insurance, and much more.
• Generous Time Off: PTO and paid holidays, including HOH's year-end holiday break.
• Profit Sharing Bonus:
  Participate in our company-wide profit-sharing program.
• Engaging Culture:
  Caring leaders who invest in people and create meaningful opportunities for growth and connection.
• Career Growth:
  Ongoing professional development, technical training, industry education, and leadership development opportunities.

• You're genuinely motivated by client success. Safety outcomes matter to you more than task completion, and you build trusted relationships at every level of a client organization.
• You have a compliance mindset. You understand that Water Management Program actions are not optional, and you treat non-compliance as an urgent problem that deserves a deliberate resolution path.
• You're organized and systematic. You manage a multi-account book of business with precision. Documentation, scheduling, and follow-through are how you operate.
• You're a clear communicator. You can translate complex regulatory requirements into plain language and you're comfortable having difficult conversations with clients.
• You're collaborative. You work in close partnership with the Product Manager and the broader Technical Services team while keeping clear ownership of your client relationships.
• You bring domain credibility. You understand Legionella risk management and water safety compliance well enough to be the go-to technical resource for your clients.

• Retain and grow an assigned book of Water Safety accounts through consistent, high-value service.
• Build and maintain relationships with key decision makers and stakeholders at multiple levels, including facilities, operations, infection control, and administration.
• Grow revenue within…