Inside Sales Representative; E-Commerce & B2B

Our client is seeking a proactive and results-driven sales professional Inside Sales Representative (E-Commerce & B2B) to support e-commerce operations by following up with prospective customers and converting inquiries into sales. In this role, you will communicate with leads via phone calls, text messages, and email to provide product details, address objections, and guide purchasing decisions. You will also track sales opportunities and maintain detailed records of customer interactions within the CRM platform.

This position requires strong B2B sales experience, exceptional follow-up habits, and a customer-focused approach to consistently achieve sales targets.

Monday to Friday 4hrs per day flexible within client business hours 9am to 5pm PST

• Follow up with ecommerce leads through phone calls, text messages, and email.
• Contact prospective customers who have expressed interest in the company’s products or services.
• Respond to product inquiries and provide accurate information to help customers make purchasing decisions.
• Identify customer needs, address objections, and recommend suitable products.
• Follow up with leads consistently to encourage conversions and close sales.
• Maintain accurate records of customer interactions, lead status, and follow-up activities in the CRM or sales platform.
• Manage incoming sales inquiries and ensure timely responses across communication channels.
• Track sales opportunities and follow up on pending orders or incomplete purchases when applicable.
• Meet established sales targets and key performance indicators.
• Provide feedback on common customer questions, objections, and opportunities to improve the sales process.

• Previous experience in B2B sales is required.
• Experience following up with leads through phone calls, text messages, and email.
• Strong verbal and written communication skills.
• Good sales, negotiation, and objection-handling skills.
• Customer-focused approach with the ability to build rapport and establish trust.
• Experience using CRMs, ecommerce platforms, or sales tracking tools.
• Strong organizational skills and consistent follow-up habits.
• Ability to work independently, manage multiple leads, and meet sales targets.

• Experience with food equipment is highly preferred.
• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations