Director Strategic Solutions

TITLE: Director, Strategic Solutions

REPORTS TO: VP, Strategic Solutions

STATUS: Salaried

LOCATION: Remote positions available throughout the US with hybrid options in the Philadelphia, PA, Pittsburgh, PA, and Columbus, OH market

SCHEDULE: Monday – Friday, 8:00 AM – 5:00 PM

Drive aggressive sales growth and establish Innovis' market presence within assigned strategic accounts. This role focuses on launching new business relationships, expanding existing partnerships, and maximizing revenue through deep customer engagement, solution positioning, and executive-level relationship building in the financial services sector.

• Develop comprehensive understanding of Innovis services to align with customer needs.
• Establish account goals, create marketing plans, and execute growth strategies through systematic prospecting and relationship building.
• Build and maintain trusted partnerships with key stakeholders.
• Conduct thorough customer analysis to identify opportunities and match them with appropriate product and technology solutions.
• Consistently expand network within assigned accounts and prepare strategic pre-call plans for all meetings.
• Execute follow-up strategies on customer requests, continuously evaluate progress against goals, and leverage sales resources (Confluence, Linked In, Salesforce) to maximize business development opportunities.
• Collaborate with internal teams (Site Reps, Support, Info Sec) to deliver exceptional service.
• Provide ongoing training to customers on product enhancements and monitor account performance through MTD/YTD reporting analysis.
• Maintain open communication across all levels, participate in sales meetings and conference calls, stay current on industry trends and competition, and elevate customer issues to management as needed.
• Utilize Salesforce for all customer interactions, follow company policies including travel and expense procedures, maintain current industry training, and represent Innovis professionally at all times.
• Other duties as assigned.

• High school diploma or equivalent
• 5+ years B2B sales experience, preferably financial services at SVP/C-level
• 3+ years experience in Risk, Fraud, Identity, Authentication, Credit, or Collections
• Strong network of financial institution contacts
• Excellent communication skills and professional presentation abilities
• Familiarity with AI-powered tools and platforms for work optimization
• Self-motivated with strong organizational and initiative-taking abilities
• Knowledge of financial regulations (GLBA, FCRA, FCPA, CAN-SPAM, UDAAP, FDCPA)
• Availability for standard business hours plus after-hours functions and travel as required
• Reliable transportation and ability to travel throughout US for client meetings

• Credit Card industry experience
• Proficiency with Salesforce, Microsoft Office, and Prezi

• Stable, high-speed internet connection
• Experience with teleconferencing
• Access to a quiet workspace
• Smartphone/mobile device

While performing the responsibilities of the job, the person in this position will be required to frequently communicate information so others will understand. The person in this position must be able to remain in a stationary position at least 50% of the time and must be able to lift up to 15 pounds  person in this position may need to occasionally move about the inside of an office.

The person in this position may need to position self to maintain files in a cabinet and place computers under a desk or in a cabinet. This position requires ability to constantly observe typewritten text on a computer screen. The person in this role is required to operate a laptop and use a telephone regularly. The person in this position may be required to travel throughout the USA by automobile or airplane which may require overnight lodging.

While performing the duties of this job, the person in this role may be in a stationary position in an office setting and may be exposed to quiet to moderate noise level.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. This job description is subject to change at any time.

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