Digital & Sales Specialist Remote; AK, AZ, FL, NV, TX, WY

We embrace passionate Team Members who consistently display our values:
United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. The Digital Growth & Sales Specialist is responsible for accelerating Nuvision Credit Union's digital business growth by increasing digitally originated member acquisition, product sales, funded accounts, loan production, deposit growth, and digital channel adoption.

This position serves as the primary business growth specialist for Nuvision's digital sales channels. The role monitors production across digital deposit accounts, credit cards, personal loans, HELOCs, and other online products; identifies opportunities to improve performance; and develops initiatives that increase application volume, funding, adoption, member engagement, and overall digital channel effectiveness. In addition to growth responsibilities, the specialist actively manages the digital account opening pending queue, ensuring applications are reviewed, worked, and resolved within established service level agreements (SLAs).

This includes proactively contacting applicants to obtain required documentation, resolve outstanding application requirements, provide status updates, and assist members through the account opening and funding process. The specialist monitors application aging identifies common causes of pending and abandoned applications, and partners with Operations, Compliance, Risk, Branches, and the Member Relationship Center to improve onboarding efficiency, reduce fallout, and increase completed account openings and funded accounts.

The position also analyzes digital application funnels, abandonment trends, conversion performance, and member behaviors to identify opportunities that improve application completion, streamline onboarding, increase pull-through rates, and support overall deposit and lending growth objectives. The Digital Growth & Sales Specialist partners with Marketing, Branches, the Member Relationship Center, Lending, Analytics, Operations, and other business teams to ensure digital initiatives support enterprise growth, member acquisition, operational effectiveness, and member experience objectives.

Unlike a traditional digital banking support position, this role is measured primarily by digital production, funded account growth, loan production, member acquisition, application pull-through rates, product adoption, digital channel utilization, onboarding effectiveness, and achievement of established business growth goals.

• Drive digital sales growth and production. Monitor digitally originated deposits, credit cards, personal loans, HELOCs, new memberships, and other online products. Evaluate performance against monthly and annual goals and recommend actions that increase applications, approvals, funded accounts, balances, and overall digital production.
• Develop and execute digital growth initiatives and campaigns. Partner with Marketing and applicable business units to design, coordinate, launch, and evaluate campaigns that increase digital sales, product adoption, member engagement, and new member acquisition.
• Identify and pursue digital product growth opportunities. Analyze product-level performance, member needs, channel utilization, and production trends to identify opportunities to grow deposits, lending, credit cards, and other digitally delivered products.
• Lead digital growth alignment across business channels. Serve as a liaison among Digital Growth, Branches, the Member Relationship Center, Lending, Marketing, and other business partners.
• Monitor and interpret digital sales performance. Review production reports, digital funnel results, campaign outcomes, channel utilization, and member engagement information. Translate performance data into actionable sales recommendations.
• Conduct competitive and market research. Monitor digital products, member acquisition strategies, promotional approaches, emerging capabilities, and sales practices used by credit unions, banks, fintech companies, and relevant competitors.
• Support digital growth strategy and executive reporting. Prepare management-level summaries, presentations, business cases, pilot recommendations, and strategic analyses related to digital growth, production, product…