Sales Engineer

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

The Sales Engineer is the technical subject matter expert (SME) supporting an Enterprise Account team with a focus on Ethernet Services, Dedicated Internet Access (DIA), and Private Networking Solutions. This role will also support Voice solutions, including Digital Trunking, Hosted Voice, Unified Communications (UC), and SD-WAN. The Sales Engineer will provide consultative pre‑sales technical support, working on account teams to develop proposals and recommend solutions to meet customer business requirements.

This is a remote position; however, it is strongly preferred that candidates reside in Washington, Oregon, or California to effectively support regional business needs and travel regularly throughout the territory.

• Attend customer meetings in person and via the phone/web.
• Assists representatives and customers with selecting the best Astound products and services to meet their needs
• Prepare technical proposals and presentations in conjunction with Sales Executives, which may include preparation of network topologies, network drawings, technical specifications, and assisting with the development of pricing requests.
• Builds relationships with customers serving as the technical liaison from pre‑sales to post‑sales.
• Required to follow the Company's and industry technology trends through self‑study, formal training, and certifications
• Provides technical training and development to support the Enterprise Account teams.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends variable schedule(s) and overtime as necessary.
• Consistent exercise of independent judgment and discretion in matters of significance
• Other duties as assigned

• Bachelor's degree (B.A. or B.S.) from four-year College or University; or equivalent training, education and experience
• Certification supporting Astound's product and/or services (Cisco, Ciena, AWS, Microsoft, Adva, etc.) is desired

• Minimum 3-5 years' experience supporting telecommunications services to Enterprise accounts or a combination with Enterprise IT experience
• Must have a proven track record of building, executing technical solutions and sales strategies to penetrate, close, and manage Enterprise accounts
• Knowledge, Skills and Abilities:
• Strong Computer Skills - including working knowledge of MS Office products, Google GSuite, Visio, databases and mapping software such as NI2, ArcGIS and Google Earth
• Experience with CRM tools (Sugar, Sales Force)
• Attention to detail with good organizational capabilities
• Ability to prioritize…