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Remote CSM; Tier 2 US SaaS & FinTech

Remote / Online - Candidates ideally in
Waterloo, Black Hawk County, Iowa, 50701, USA
Listing for: Eltropy Inc.
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Sales
    SaaS Sales, Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Remote CSM (Tier 2) – Central US SaaS & FinTech

Eltropy Inc. is seeking a proactive Tier 2 Customer Success Manager to oversee a portfolio of 50 mid-size community financial institutions across the Central U.S. region.

You will ensure customers derive maximum value from our AI-powered communications platform, driving retention, expansion, and overall satisfaction. The ideal candidate has SaaS and Fin Tech experience, a strong customer-centric mindset, and the ability to collaborate across Sales, Product, and Support teams.

Are you ready to take on the Remote CSM (Tier
2) – Central US SaaS & Fin Tech role at Eltropy Inc.?

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Iowa Center, IA, United States.

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