Channel Manager II

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Inside Channel Manager II manages an assigned base of Global Partner Solutions Sales Partners along with the Channel Manager to generate revenue by executing channel programs. The Inside Channel Manager II is responsible for selling new and existing company products and services, targeting business to business clients.

Allows Work from Home in the following States: DE, FL, LA, MD, NJ, OH, PA

• Sell across the entire Lumen portfolio, from Small Business to Regional & Large Enterprise
• Develop and implement opportunities to cross-sell and up-sell accounts to increase overall total partner & end customer business with the company
• Create partner/account plans and strategies to win new business from existing customers
• Systematic focus on new partners and new logo customer sales
• Coordinate with Channel Manager on partner sales opportunities, prepare partner/customer presentations, and coordinate all Lumen internal groups (sales engineering, OM, product, etc.) during the sales process
• Develop sales in designated partner/account base by working with partners to identify new sales opportunities
• Provide accurate and detailed weekly, monthly, and quarterly forecast funnel of identified and proposed opportunities to meet or exceed quota requirements

• What We Look For in a Candidate Bachelor's Degree or equivalent experience
• 2+ years in a telesales environment including business to business
• Strong communication (oral and written), interpersonal, communication, customer service, account relationship, negotiating and teamwork skills
• Proficiency with MS Office (Excel, PowerPoint, Word) Proficiency with Salesforce, Outlook, Web Meeting, and Q Central
• Intermediate understanding of company financial measures
• Must have an advanced understanding of telecommunications industry and indirect sales mode

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$59,891 - $79,844 in these states: FL LA OH PA

$65,878 - $87,834 in these states: DE MD NJ

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits ()

Bonus Structure

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we…